Create BenQ account to get tech-savvy tips & member-exclusive offers.

Create Now

Create BenQ account to get tech-savvy tips & member-exclusive offers.

Want more savings? Explore our Back to School sale to save more.

Shop Now

Want more savings? Explore our Back to School sale to save more.

localNavigation.type = g6-product-spec-page

Display Pilot 2

Specifications

Main Specifications

  • Compatible OS
    macOS 13 Ventura or newer *Apple M1/M2 platform currently supported
  • Compatible BenQ Models
    PD2725U, PD3220U, PD3420Q
  • All Specifications

    Software

  • Notice
    MacOS: V1.0.3.1
    1. Fix the issue that the shortcut key can't work after MacBook is awake.
    2. Limitation:
    (1) Mac Mini/Macbook M1/M2 Pro & Macbook M1/M2 Max & Mac Studio M1 Max and M1 Ultra cannot sync with the monitor when using HDMI Port. We recommend connecting the monitor via Thunderbolt 3 (USB-C) cable or USB-C to DisplayPort cable.
  • Software Version
    Mac: V1.0.3.1
  • Compatible OS
    macOS 13 Ventura or newer *Apple M1/M2 platform currently supported
  • Compatible BenQ Models
    PD2725U, PD3220U, PD3420Q
  • Supported Languages
    English, Simplified Chinese, Traditional Chinese, Deutsch, Español, Français, Italiano, Japanese, Korean, Nederlands, Polski, Português, Русский, Svenska
  • FAQ

    Have a question?

    Get the Answer Learn more

    Download

    Find the latest user manual

    Go Download Learn more

    FAQs

    Browse all related FAQs
    • What are ICC Profile and ICCsync?

      ICC sync allows PD series monitors to simplify the color mapping process by syncing ICC profiles of the output and source device for accurate color settings. Please click and follow the instructions below, or read on to learn more about this topic.

      Learn more
    • Why don't my connected Mac devices such as Mac mini, MacBook M1 Pro, MacBook M1 Max, Mac Studio M1 Max, and M1 Ultra synchronize with my BenQ monitors when I use Display Pilot through an HDMI port?

      Regarding synchronization issues between BenQ Display Pilot software and Mac devices with M1 architecture, we have important updates to share:

      Apple has officially verified that existing Mac mini, MacBook M1 Pro, MacBook M1 Max, Mac Studio M1 Max, and M1 Ultra models do not offer support for DDC/CI (Display Data Channel Command Interface) through HDMI. Consequently, MacOS can’t establish communication with monitors that rely on DDC/CI commands via HDMI, which includes the entire range of BenQ display products.

      Learn more
    • What should I do if I can’t switch between different color modes on my monitor when connecting to a Mac or Windows device and using Display Pilot software?

      When the monitor receives an HDR (High Dynamic Range) signal, it automatically switches to HDR mode for best display performance, and other color modes become inaccessible (greyed out in menus). If you want to switch to other color modes, turn off HDR in MacOS or Windows.

      Learn more
    • How to know if my monitor/software is compatible with M1?

      Please click and follow the instructions below, or read on to learn more about this topic.

      Learn more
    • Can ICCsync work with any ICC profile?

      This depends on the software version you’re using. In Display Pilot 2.0, you can change the ICC profile within specific color modes. However, in older versions of Display Pilot, the ICC profile can’t be changed.

      Learn more
    • Can I run Display Pilot on Mac mini?

      Yes, but note that Display Pilot does not currently support the HDMI port used on Mac mini. Additionally, Mac devices with M series chips do not support the DDC/CI protocol through HDMI. To ensure seamless connectivity, we recommend using Thunderbolt 3/4 or USB-C to connect your monitor to Mac mini.

      Learn more
    • What can I do to ensure that ICCsync works properly on my computer?

      Please make sure that the ICC profile used in your operating system settings is the same as the one that’s also used by Display Pilot.

      For MacOS users: System Settings > Display.
      Check that the ICC profile matches the one in Display Pilot.

      For Windows users: Settings > System> Display.
      Verify that the ICC profile corresponds to the profile used in Display Pilot.

      Learn more
    • Why a warning shows when installing Display Pilot on Macs?

      If you install an app not signed by an identified developer by Apple, a warning will show up. Do as instructed to install or open Display Pilot on Mac. Please click and follow the instructions below, or read on to learn more about this topic.

      Learn more
    • What is the required OS to install the Display Pilot?

      Please check the download page for more info. Please click and follow the instructions below, or read on to learn more about this topic.

      Learn more