Personal data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, address, telephone number and date of birth. Information which cannot be linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data.
BenQ collects and stores the following types of personal data:
We collect personal data from you for one or more of the following purposes mentioned below.
BenQ will not share the personal data you provide with any other parties, except (a) with your consent, (b) as necessary to provide products, services or other offerings, (c) as may be required by law or court order, (d) to persons or companies with whom BenQ engages to carry out or provide support for the operations of the sites or BenQ Services, or (e) to exercise our legal rights and comply with our obligations under the laws, including law enforcement or other government agencies, in connection with a criminal investigation, fraud prevention, or other legal action or if BenQ reasonably believes it is necessary to do so to protect BenQ, its customers, or the public.
BenQ works with third-party service providers to help us operate, provide, improve, understand, customize, support, and market BenQ Services, such as to provide delivery and other systems; conduct surveys and research for us; and assist with customer service. When we share information with third-party service providers in this capacity, we require them to use your personal in accordance with our instructions and terms.
You may exercise your rights as a data subject under applicable laws, including access, manage, delete your personal data, and make correction. To do so, please visit Your Profile and click on the appropriate tab for the information you wish to revise or update, or contact us at Support.BenQ.com. We may also decline to grant your request where doing so is permitted by the law (such as when you request deletion of an account that is being investigated for security concerns). Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
BenQ takes appropriate measures to maintain the security of your personal data and in preventing unauthorized access to it through the use of appropriate technology and internal procedures. However, BenQ does not guarantee that unauthorized access will never occur.
Examples of such technologies are cookies and web beacons. When you visit BenQ' websites or advertisements appearing thereon, or use one or more of the BenQ website services, or receive e-mails from BenQ we may use an industry-wide technology called "cookies" which stores certain information on your computer and which will allow us to customize your experience to better match your interests and preferences or to simply facilitate your signing in to use the services. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, we may not be able to restore any preferences or customization settings you previously specified and our ability to personalize your online experience would be limited. Please refer to your browser instructions or "help" screen to learn more about these functions. BenQ may also itself use, or engage third parties to use, Web beacons for researching certain usage and activities on our Website. The information collected by BenQ or requested from third parties through these Web beacons is in an aggregate, non-individually identifiable form and is used to find out more about users including demographic information and usage patterns for more accurate reporting and to improve the effectiveness of our marketing. BenQ may also itself use, or engage third parties to use, pixel tags or other technology to research or track your usage activities with respect to e-mails from us.
BenQ is open only to individuals who are 13 years of age and older. Except as may be required by law, the website does not knowingly collect, maintain or disclose your personal data if you are under age of 13. BenQ believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Internet. Control tools are available from online services and software manufacturers to help create a safer environment for children.
BenQ websites may contain URLs which direct you to a platform operated by other parties. You agree that your visit to such platform is solely based on your discretion and at your own risk. BenQ is not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.
Right to Know About Personal Information Collected by BenQ. Subject to BenQ’s receipt of a verifiable request, you have the right to request that BenQ discloses to you the following information that may have been collected by BenQ in the preceding 12 months from the date of your request:
BenQ does not sell your personal information. Nonetheless, please note that under California law you have the right to direct a business that does sell your personal information to third parties to stop the sale of that information
BenQ will deliver the personal information you request through the same means that the request was received. BenQ is not required to provide your personal information to you more than twice in a 12-month period.
Right to Deletion of Personal Information Collected, Used, Disclosed or Sold. Subject to BenQ’s receipt of a verifiable request, you have the right to request that BenQ delete any of your personal information. However, there are a number of exceptions to this requirement under applicable law. BenQ may retain a consumer’s personal information if the retention is necessary to: (1) complete the transaction for which the personal information was collected; (2) provide a good or service requested by the consumer or reasonably anticipated by the business relationship; (3) perform under a contract with the consumer; (4) detect security incidents, or protect against malicious, deceptive, fraudulent or illegal activity (or prosecute those responsible); (5) debug to identify and repair errors; (6) comply with the California Electronic Communications Privacy Act; (7) use internally in ways aligned with the expectations of the consumer based on the consumer’s relationship with the business; (8) comply or fulfill a legal obligation; or (9) in a lawful manner that is compatible with the context in which the consumer who provided the information.
Submitting a Request Pertaining to Personal Information. In order for BenQ to be able process your request to delete or provide you details of your personal information, BenQ must be able to verify that you are the person making the request. Therefore, we will need to get some information from you before we can process your request.
BenQ America Corp.
3200 Park Center Drive
Costa Mesa, CA 92626
Confirmation. Once we receive your request, we will send you a confirmation on how your request will be processed and may ask you for additional information that is needed to process your request. If you are (i) requesting to know specific pieces of personal information, or (ii) requesting that we delete your personal information, you will need to provide BenQ with a signed declaration, under penalty of perjury, that you are actually the person whose personal information is the subject of the request.
Requests Through Authorized Agents. You may make a request to know or a request to delete your personal information through an authorized agent. In order to make such a request, the agent must submit proof of your written permission to serve as your authorized agent and provide satisfactory verification of their own identity.
BenQ America Corp.
3200 Park Center Drive
Costa Mesa, CA 92626
Last Update: 2022.03.02