Privacy Policy

Personal data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, address, telephone number and date of birth. Information which cannot be linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data.

BenQ collects and stores the following types of personal data:

We collect personal data from you for one or more of the following purposes mentioned below.

BenQ will not share the personal data you provide with any other parties, except (a) with your consent, (b) as necessary to provide products, services or other offerings, (c) as may be required by law or court order, (d) to persons or companies with whom BenQ engages to carry out or provide support for the operations of the sites or BenQ Services, or (e) to exercise our legal rights and comply with our obligations under the laws, including law enforcement or other government agencies, in connection with a criminal investigation, fraud prevention, or other legal action or if BenQ reasonably believes it is necessary to do so to protect BenQ, its customers, or the public.

BenQ may transfer your personal data outside of your jurisdiction for any of the purposes set out in this Privacy Policy in accordance with all applicable laws. The recipients are required to safeguard any personal data they receive from BenQ and comply with the applicable laws under that jurisdiction.

BenQ works with third-party service providers to help us operate, provide, improve, understand, customize, support, and market BenQ Services, such as to provide delivery and other systems; conduct surveys and research for us; and assist with customer service. When we share information with third-party service providers in this capacity, we require them to use your personal in accordance with our instructions and terms.

You may exercise your rights as a data subject under applicable laws, including access, manage, delete your personal data, and make correction. To do so, please visit Your Profile and click on the appropriate tab for the information you wish to revise or update, or contact us at Support.BenQ.com. We may also decline to grant your request where doing so is permitted by the law (such as when you request deletion of an account that is being investigated for security concerns). Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

BenQ takes appropriate measures to maintain the security of your personal data and in preventing unauthorized access to it through the use of appropriate technology and internal procedures. However, BenQ does not guarantee that unauthorized access will never occur.

BenQ stores personal data only for so long as necessary for purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy statement, for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our terms of services (if applicable), or protecting or defending our rights, property and users or as required by law. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

Examples of such technologies are cookies and web beacons. When you visit BenQ' websites or advertisements appearing thereon, or use one or more of the BenQ website services, or receive e-mails from BenQ we may use an industry-wide technology called "cookies" which stores certain information on your computer and which will allow us to customize your experience to better match your interests and preferences or to simply facilitate your signing in to use the services. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, we may not be able to restore any preferences or customization settings you previously specified and our ability to personalize your online experience would be limited. Please refer to your browser instructions or "help" screen to learn more about these functions. BenQ may also itself use, or engage third parties to use, Web beacons for researching certain usage and activities on our Website. The information collected by BenQ or requested from third parties through these Web beacons is in an aggregate, non-individually identifiable form and is used to find out more about users including demographic information and usage patterns for more accurate reporting and to improve the effectiveness of our marketing. BenQ may also itself use, or engage third parties to use, pixel tags or other technology to research or track your usage activities with respect to e-mails from us.

BenQ is open only to individuals who are 13 years of age and older. Except as may be required by law, the website does not knowingly collect, maintain or disclose your personal data if you are under age of 13. BenQ believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Internet. Control tools are available from online services and software manufacturers to help create a safer environment for children.

The terms of this Policy will govern the use and any information collected while it is in place. BenQ reserves the right to change this Policy at any time, so please re-visit this page as often as you wish. In case of any material change, we will change the "Last Update" date in this Privacy Policy and/or post a notice on the site. Changes to this Privacy Policy are effective as of the stated "Last Update" date and your continued use BenQ on or after the "Last Update" date will constitute acceptance of, and agreement to be bound by, those changes.

BenQ websites may contain URLs which direct you to a platform operated by other parties. You agree that your visit to such platform is solely based on your discretion and at your own risk. BenQ is not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.

Your acceptance and use of the services provided by a third party or a BenQ Affiliate will be subject to terms and conditions as may be agreed between you and the third-party service provider or the Affiliate. The collection, use, and processing of personal data will be subject to the applicable privacy policy of the third-party service provider or the Affiliate. You agree that any queries or complaints relating to the services provided by the third-party service provider or the Affiliate shall be directed to the party named in the applicable privacy policy.

As a California resident, in addition to the rights that you may have under BenQ’s Privacy Policy, you have certain rights with respect to your personal information that BenQ has collected, uses and may have disclosed.