FAQs

• How to know if my monitor/software is compatible with M1?

  Please click and follow the instructions below, or read on to learn more about this topic.

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• Where can I download Display ColorTalk?

  https://www.benq.com/en-us/support/downloads-faq/products/monitor/display-colortalk/software-driver.html

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• How to make sure I’m using the latest version?

  Please turn on "auto update" in settings so it will check for updates automatically.

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• What will happen when Display ColorTalk is not compatible with the monitor?

  Display ColorTalk can only work on compatible models. If the monitor is not supported, users cannot successfully designate the benchmark and tuning monitor.

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• What is the required OS to install the Display ColorTalk?

  https://www.benq.com/en-us/support/downloads-faq/products/monitor/display-colortalk/software-driver.html

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• Do I need a calibrator when using Display ColorTalk?

  No, you don't need a calibrator when using Display ColorTalk to match colors across displays. Display ColorTalk allows users to duplicate colors from the benchmark display and apply them to a second display based on their visual perception.

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• Why I cannot successfully designate the benchmark and tuning monitor when matching colors across multiple monitors?

  Please click and follow the instructions in the video below. For Apple Silicon M1/M2 Pro, M1/M2 Max, and M1/M2 Ultra-based devices please check "0:44" for the binding instructions of M1/M2-based devices.

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• Is Display ColorTalk supported on Apple M1/M2?

  Display ColorTalk currently supports Apple Silicon, including the M1 and M2 chips. However, the feature for matching colors across multiple monitors is only applicable to devices with M1/M2 Pro, M1/M2 Max, and M1/M2 Ultra chips, as Apple Silicon M1 and M2 chips natively support only one external display. This feature is not available for M1 and M2-based devices that do not fall under the specified categories.

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• Is Display ColorTalk compatible with all BenQ monitors?

  Display ColorTalk only provides services to the DesignVue series so far.

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• Why do the colors still look not the same between my MacBook and BenQ monitor after using Display ColorTalk to match the colors?

  The perceived differences in color between your MacBook and BenQ monitor, even after utilizing Display ColorTalk for color matching, could be attributed to various factors such as the glossy or non-glossy nature of the screens, brightness limitations, or variances in native color gamut coverage between the two devices.

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