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Monitors / DesignVue Monitors for Graphic, Web, or Art Design / PD3420Q / Q&A

34-inch Design Monitor, WQHD, P3, HDR | PD3420Q


  • 34” 2K QHD 21:9 Ultrawide IPS LED Monitor

  • 100% sRGB and 98% P3 color spaces

  • VESA DisplayHDR 400 Certified

Price $ 899.99

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  • What is AQCOLOR?
  • What is uniformity technology?
  • Can I use USB-C to charge my MacBook Pro?
  • What is the purpose of the USB-C port?
  • What is Delta E?
  • How does Display Pilot facilitate your use of a BenQ DesignVue monitor?
  • What are ICC Profile and ICC Sync?
  • What are the benefits that P3 color space offers?
  • What are the benefits of the Hotkey Puck?
  • Why is a 21:9 aspect ratio especially suitable for video editing? How to use split screen on my BenQ ultra-wide Designer monitor? How does KVM switch function? How do I set the right resolution for 16:9 + 5:9 when in PBP mode? When I use the PBP mode, why can’t the monitor display the correct aspect ratio after I’ve used the correct resolution for each partition? What is Image Sticking and How to clean it?
  • What is AQCOLOR?
  • AQCOLOR is BenQ's unique color technology to deliver accurate colors from its professional monitors to its respective users. "Colors You Can Trust" is the goal that BenQ would like its users to experience from color-critical monitors to the services it provides.

  • Can I use USB-C to charge my Macbook pro?
  • Yes. The monitor's USB-C port delivers 65W which is sufficient for Windows laptops, MacBook, and MacBook Pro.
    Check with your laptop manufacturer to make sure your USB-C port offers DisplayPort Alt Mode compatibility and power delivery support. 

  • What is the purpose of the USB-C port?
  • The USB-C port accepts data, video, audio, and power from one cable. 

  • How can I reproduce the colors of a MacBook Pro on my BenQ monitor?
  • Since the colors of a MacBook Pro are recognized as a standard among Mac users, BenQ has developed a new M-Book mode to simulate the color specs of MacBook Pro on our monitors. Switch to M-Book Mode to make your BenQ monitor emulate a MacBook Pro.

  • What is Delta E?
  • Delta E is often used to evaluate perceived color differences. A delta of less than 1.00 means that there is no perceivable difference for color experts when two colors are compared side by side, while a delta greater than 3.00 means that there is no significant difference an average person could perceive. 

  • How does Display Pilot facilitate your use of a BenQ DesignVue monitor?
  • Display Pilot is software which integrates quick and easy access for you to utilize your monitor.

    *Desktop Partition: splits your workspace easily without dragging and resizing for various scenarios.

    *Print Assist: helps you get a basic idea of what your work will look like on a printed hard copy and preview results compared to the screen. 

    *Keyboard Hotkey: creates shortcuts to gain access to different color modes, video inputs, and DualView mode without taking your hands off the keyboard. 

    *Application Mode: helps assign and switch to different color modes for your chosen apps and various projects.

  • What are ICC Profile and ICC Sync?
  • An ICC profile is a set of data that characterizes a color input or output device and defines the color gamuts displayed by these devices. ICC Sync is a function included in the Display Pilot software that allows PD series monitors to simplify the color mapping process by syncing ICC profiles of the output and source device to get accurate color settings.


  • What are the benefits that P3 color space offers?

  • P3 is a common color space for digital movie projection created for the American film industry. The P3 color space has a much wider gamut of colors than standard RGB. This means that our displays can show more colors than a regular RGB device, which brings you true-to-life images and videos.




  • What are the benefits of the Hotkey Puck?

  • Hotkey Puck G2 has 3 function keys and a rotation key, allowing users to designate their preferred color modes and features as shortcuts to widely used settings. And the dial makes it easy to adjust the brightness, contrast, and volume.



  • Why is a 21:9 aspect ratio especially suitable for video editing?

  • When you edit a video clip, you will enjoy an extended timeline for video editing. This reduces your need to look back and forth due to the enlarged browsing space. In addition, extra screen real estate allows you to personalize your work environment, such as allocating the toolbox, browse references, and compare text at the same time. 

  • How to use split screen on my BenQ ultra-wide Designer monitor?

  • A 21: 9 ultra-wide screen allows you to make use of extra screen real estate by splitting it into two: 16:9 and 5:9.
    Connect another cable to your device (your laptop is required to have two video outputs) and enable PBP mode in the monitor menu. Your laptop will identify the extra screen space as another monitor: one screen with 2560 x 1440 (QHD) and the other with 880 x 1440 resolution. This gives you unlimited working scenarios based on your needs.

  • How does KVM switch function?

  • Connect Computer 1 with a USB-C cable and Computer 2 with a video cable and USB upstream cable. Then your monitor will identify the Computer 1 and Computer 2 automatically with the video source and the USB signal it detects and receives. Once this is done, when you switch the input video source from Computer 1 to Computer 2, your monitor will also switch the USB signal to Computer 2.


  • How do I set the right resolution for 16:9 + 5:9 when in PBP mode?
  • Change the resolution setting according to your laptop operating system:

    *MacOS: Go to Apple menu > System Preferences, click Displays, then in Displays Preferences, press “ Options” and click “Scaled” at the same time to unlock the full resolution list and then choose the corresponding resolution.

    *Windows: Enter the NVIDIA or AMD Control Panel or Intel UHD Graphics Control Center to set the resolution for each screen. 

  • When I use the PBP mode, why can’t the monitor display the correct aspect ratio after I’ve used the correct resolution for each partition?
  • This relates to Windows resolution settings. When a new resolution is selected, the signal will be output in native resolution and then scaled down to the resolution you choose, leading to a compressed or stretched image.

    Below are the solutions:

    Dedicated Nvidia/AMD GPU: Go to Display Settings -> Advanced Display Settings -> Display Adapter Properties -> List All Modes, choose a lower resolution, apply it, and then switch back to the resolution for PBP 5:9 again. You will get the correct aspect ratio now.

    Intel Integrated GPU: Open the Intel Graphics Control Panel -> Scaling -> Choose "Maintain Display Scaling" -> Click Apply. You will get the correct aspect ratio now.

    * To achieve PBP 5:9 when running a single system, make sure that your system supports two video outputs.

  • What is Image Sticking and How to clean it?
  • Image sticking, also known as image retention or image burn-in, is the term used to describe the phenomenon that a fixed pattern is displayed on the LCD display and remains there over a prolonged period of time.
     
    Go to OSD -> System -> Burn-in Cleaner -> press Yes, and the System will automatically process Burn-in cleaner to clear the fixed pattern. Wait for about 10-15 mins and press any key to exit Burn-in Cleaner. If the image sticking still exists, keep running Burn-In Cleaner until it disappears.

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