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Projector / Accessories / QS02 / Q&A

QS02 | Certified Android TV Dongle

  • Powered by Android 11 and support 4K HDR streaming content

  • Enjoy Netflix, Amazon Prime Video, and access to all the latest Android apps (QS01 doesn't support Netflix)

  • Multi-platform wireless casting for Android, iPhone, iPad, Mac, Windows computer, or Chromebook


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  • What devices does GS2 support for wireless projection?
  • Can I use GS2 to watch Netflix?
  • Can I install any apps on GS2? How?
  • Can I control GS2 with a mobile phone?
  • Can I connect GS2 to any game consoles?
  • Besides wireless projection, can GS2 project using other cables?
  • Can I use GS2 as a bluetooth speaker? Or, can GS2 connect to blutooth speakers or headphones?
  • How to have a smooth wireless casting experience with GS2?
  • Can GS2 do the wireless projection in the wifi-less environment?
  • What makes GS2 a projector for children? Is there a GS2 product video?
  • Can I watch Netflix on a projector using the Android TV dongle (QS02)?
  • You can directly open and enjoy Netflix via the Android TV dongle (QS02). The QS02 comes pre-installed with Netflix and streaming support for 4K content, which you can also browse through and control via the Android remote or projector remote(C008).

  • What’s the current Android TV operating system? How should I update to the next version once it is available?
  • The current Android TV operating system is 11.0. It's an over-the-air update when connected to the Internet once a new version is available. Please click the system notification on the home screen for OTA update and plug in the power supply during the update. 

  • What streaming apps are available on the Android TV dongle (QS02)?
  • There are tons of the latest hit streaming apps, including Netflix, Disney+, Prime Video, Apple TV, HBO Max, YouTube, YouTube Music, Spotify, etc. You can download them from the Google Play Store.

  • Can I use voice control on the Android TV dongle through Google Assistant?
  • Yes. Google Assistant can be used to access apps in areas where its available. Make sure the remote control is connected to the display via Bluetooth, and then press the mic button on the remote control to start a voice search.

  • Can I use my smartphone as a Wi-Fi Hotspot for the Android TV dongle to connect to?
  • Yes, you can use your smartphone as a Wi-Fi Hotspot. Please turn on the Wi-Fi hotspot setting on your smartphone, connect the projector to it, and then start projecting wirelessly.

  • How to connect your Bluetooth external devices with the Android TV dongle? Would there be any audio lag?
  • Connect your Bluetooth devices with the Android TV dongle by following steps.


    1. Make sure the Android TV dongle is installed  

    2. Power on the display 

    3. Press the “Setting” button on the remote control or the screen > Remotes & Accessories > Add accessory > Activate Bluetooth-pairing mode and select your Bluetooth devices* on the screen > select “Pair” 


    *NOTE: Only one Bluetooth device can be connected at once. If you want to connect to external Bluetooth speakers or headphones, there will be minor audio lag, around 300ms, it's okay for listening to music but may experience minor latency while watching movies. 

  • Can I use AirPods with the Android TV dongle?
  • 1. Put both AirPods in the charging case and make sure that both AirPods are charging.

    2. Open the lid of the AirPods case, press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

    3. Click "Setting" on your projector and make sure that Bluetooth is enabled, then click " Remotes & Accessories" to add accessories to connect the AirPods. 



    • There might be latency with Bluetooth that causes some audio lag when watching movies. 

    • You can only connect ONE Bluetooth device at a time. If you are using different Bluetooth devices, please pair again. 

  • Can I access my NAS files via the Android TV dongle (QS02)?
  • Yes. You need to download the relevant app from your NAS provider on the Android TV dongle (QS02), so that you can access your NAS files.



    1. Please note that BenQ is not responsible for the warranty of any third-party app.

    2. Please make sure that you download legitimate NAS apps.  

  • Can I use the internal storage of the Android TV dongle to play the video?
  • Yes, you can use the internal storage of QS02 to play the video, QS02 has built-in 16GB internal storage.


    Please refer to the following steps: 

    1. Connect your USB drive via the USB splitter cable. 

    2. Download the "VLC File Manager" app from Google Play store. 

    3. Copy or move the media files from your USB pen drive to QS02.

    4. Use the "VLC File Manager" app and play your video from QS02 internal storage.


    *Please noted:  QS02 only supports 5V 0.5A for your external USB pen drive.

  • Does the Android TV dongle (QS02) need a power cord to connect to a power outlet?
  • Yes. A power cord is included and it can be used to connect to a power outlet to power up the device. The HDMI goes to the QS02 for audio and video, and the USB (power cord) can be connected to an electrical outlet or plugged to a projector or a laptop. Please make sure that the power outlet supports a 5V/1.5A power supply for the QS02 to operate normally.

  • What is the power supply for the Android TV dongle (QS02)?
  • The power supply for the Android TV dongle (QS02) is DC 5V/1.5A.

  • What USB drive formats are supported by the Android TV dongle (QS02)?
  • The Android dongle (QS02) supports the FAT32 and NTFS USB drive formats.

  • Does the Android TV work with TVs or other displays?
  • Yes. It works with HDMI-certified TVs and displays.

  • How can I set up the QS02 Android Remote for my display device?
  • You can set up the QS02 Android Remote (C008) to control both the "QS02 (Android TV dongle)" and "BenQ projector" for certain functions at the same time.


    There are two ways to do this. 

    1. Via the QS02 Setup Wizard: 

    - Select "Set up remote buttons" 

    - Select "TV/BenQ"

    - Follow the on-screen instructions to set up the QS02 Android Remote (C008)


    2. Via the QS02 Android Setting Menu: 

    - Select "Set up remote buttons"

    - Follow the on-screen instructions to set up the QS02 Android Remote (C008)



    1. Please note that only the QS02 Android Remote can be set up to control the connected display devices.

    2. The controllability between the QS02 Android Remote and the connected display devices depends on how the brands of these devices are supported by Google.

  • How does Wi-Fi 6 work and what’s the difference between Wi-Fi 5 and 5G?
  • Wi-Fi 6 is a new generation Wi-Fi standard that achieves higher data transfer speeds through efficient data encoding and intelligent use of the wireless spectrum made possible by more powerful processors. This can result in up to 75% less delay.


    Wi-Fi 5 and Wi-Fi 6 can offer fast gigabit Wi-Fi speeds, but Wi-Fi 6 can support more streams, up to 12 across the 2.4 and 5 GHz bands; while Wi-Fi 5 is limited to 8 in a dual-band configuration.


    Compared to 5G, Wi-Fi 6 is more easily accessible, especially for indoor connectivity. Its fast speeds and congestion management capabilities make it perfect for multiple devices to connect to the same network with ease.