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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why doesn't my monitor wake up when I press the controller keys of the BenQ HotKey Puck G1/G2?

06-13-2022

The monitor must receive video input from the desktop/laptop to wake up from sleep mode. 

Pressing any keys on HotKey Puck won't wake the monitor up.

Applicable Models

PD3200Q, PD3200U, SW320, PD2720U, PD2725U, PD3220U, PD3420Q, SW270C, SW271C, SW321C

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