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Why is the microphone option grayed out in the OSD on my monitor?


Please make sure a USB upstream cable is connected. If a USB cable (USB Type-B to USB Type-A) is connected to the USB upstream port on your monitor, the built-in microphone can be turned on from Audio > Microphone > Turn ON. If multiple microphones are detected by your computer and you are prompted to select one, select the monitor’s model name (i.e., the monitor’s built-in microphone).

Applicable Models

EX2710U, EX3210U

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