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Projectors / Home Entertainment Projector / TK810 / Q&A

True 4K UHD HDR Wireless Home Entertainment Projector for Easy Streaming Content Watching | TK810

  • Every Pixel Counts – True 4K UHD (3840 x 2160), 8.3 Million Distinctive Pixels

  • Immersive Viewing Experience with HDR, 3200 lumen brightness, and 92% Rec.709 Vivid Colors

  • NOTE: Copyrighted content from Netflix, Hulu, and similar services CANNOT be mirrored or screencast



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  • Why is BenQ Home Projector’s 4K a True 4K?
  • What is DLP 4K UHD Technology?
  • What makes BenQ Home Projector's True 4K outperform 3LCD 4K-Enhancement?
  • Native 4K vs DLP 4K UHD Technology
  • Does W2700/TK850 throw a lighting frame around the actual image like the W1700/TK800?
  • Among the New BenQ 4K Home Projector Family launched in 2019, which one is for me?
  • Can I use TK850 to play game?
  • Which connectivity of TK850 supports HDR10/HLG?
  • What type of 4K HDR singal is compatible with TK850?
  • What type of HDMI cable version is compatible with 4K HDR?
  • Why is BenQ Home Projector’s 4K a True 4K?
  • According to CTA (Consumers Technology Association), 4K UHD must fulfill the criteria of delivering 8.3 million pixels on the screen. By harnessing the most advanced DLP .47” DMD, TK850 utilizes millions of micromirrors, and the fast switching speed as well as the advanced image processing capability of the DLP 4K UHD chipset to achieve CTA’s 4K UHD specification (8.3 million distinct pixels for each frame), four times the resolution of Full HD 1080p.
  • What is DLP 4K UHD Technology?
  • DLP 4K UHD Technology is Texas Instruments’ pixel-shifting technology. It’s to achieve True 4K 8.3 million pixels regardless of the number of native pixels the DMD Chip has. It can not only double 2716 x 1528 pixels (.66” DMD), but also perfectly quadruple 1920 x 1080 pixels (.47” DMD) to make True 4K 8.3 million pixels at a lightning pixel-shifting speed.
  • What makes BenQ Home Projector's True 4K outperform 3LCD 4K-Enhancement?
  • BenQ delivers True 4K UHD with 8.3 million distinct pixels, as opposed to 3LCD competitors’ 4K Enhancement producing simply around 4.1 million pixels, and this difference makes the picture quality of TK850 more appealing to enthusiastic movie lovers or big-screen cinematic experience seekers.
  • What type of 4K HDR signal is compatible with TK810?
  • To automatically detect HDR content, please make sure your 4K player is sending a compatible 4K HDR signal to the projector.

    1. Compatible resolution: 4K x 2K (3840 x 2016 in pixels) at 24/25/30/50/60 (Hz).

    2. Compatible HDR signal: 

    •  4K/60p (60 Hz) 4:4:4 supports up to 8bits
    •  4K/60p (60 Hz) 4:2:2 supports up to 12bits
    •  4K/60p (60 Hz) 4:2:0 supports up to 12bits
    •  4K/24p (24 Hz) 4:4:4 supports up to 12bits
    •  4K/24p (24 Hz) 4:2:2 supports up to 12bits
    •  4K/24p (24 Hz) 4:2:0 supports up to 12bits
  • Does it throw a lighting frame around the actual image?
  • The new version 4K 0.47-inch chipset from Texas Instruments does not have the light frame effect that previous models of TI 4K-enabled chips had.
  • Why is Google Play market not included with TK810?
  • Although TK810 is Android-based, projector is not on Google’s certification category list. TK810 does include built-in Aptoide TV smart app market, which offers apps for streaming content such as Netflix, YouTube, Dailymotion, KODI, etc.
  • What devices does TK810 support for wireless projection?
  • TK810 supports iOS and Android smartphones as well as Windows, Chrome, and MacOS laptops for wireless projection. There are three ways to wirelessly project audio and video content: WLAN mode, TK810 hotspot mode, mobile hotspot mode.

    * Due to content protection mechanisms from subscription-based streaming platforms, please note that mobile devices cannot “mirror” or "cast" the content from certain streaming services such as Netflix, Fox+, Catchplay, iTunes, etc.

    Content you can cast via Airplay and Chromecast:
    1. Photos, videos, and music files on your mobile phone

    2. Webpages
    3. Youtube content
    4. Music apps such as Spotify
    5. Office docs and email apps


  • How to experience smooth wireless casting with TK810?
  • It depends on the internet service bandwidth provided by the Wi-Fi router as well as how many competing wireless devices in the environment. If stuttering occurs during projection, please check if Wi-Fi is working properly or it is combusted.

    TK810 has both 2.4G and 5G channels. We'd recommend switching both your home Wi-Fi router and TK810 to 5G channel for smoother connections.

  • Can I install apps on TK810?
  • Yes, you can install apps on TK810 in two ways:
    1. Go to Aptoide TV market, and then search keyword or navigate in Aptoide TV. to download and install the app.
    2. Download APK files from the internet onto a USB flash drive. Use TK810’s USB Reader to open the .apk file and the app will be installed.

  • Can I control the projector with a mobile phone?
  • TK810 is embedded with the Smart Control App. Once installed, you can control the projector with your own mobile and benefit from its intuitive UI.
    *You can download BenQ Smart Control on Google Play or App Store

  • Can I use TK810 to watch Netflix?
  • You can download Netflix app from Aptoide TV app market and start your binge watching with TK810’s big screen. Or you can use TV boxes such as Apple TV or connect to a source PC / laptop via HDMI to watch Netflix. For the most user-friendly experience, BenQ provides the BenQ Smart  control app for your iOS / Android device to control Netflix on TK810.

    *You can download BenQ Smart Control on Google Play or App Store

  • Can I watch 4K content on TK810 without connecting to HDMI source?
  • Yes, you can watch 4K content via YouTube app.
  • Can I AirPlay / Google Cast on TK810?
  • Yes. Once your iOS / Android device is connected to the same Wi-Fi as TK810, you can enable AirPlay / Google Cast.

  • Can I AirPlay / Google Cast YouTube videos to TK810?
  • Yes. Just connect your iOS / Android device to the same Wi-Fi as TK810, then go to YouTube app on your device and you will see a casting icon, press "Cast" button to start Airplay / Google Cast.
  • Can I cast YouTube videos to TK810 with Android or iOS devices without connecting to the same Wi-Fi?
  • Yes. And you just need to set up the YouTube app setting between TK810 and mobile devices.
    1. Make sure your Android / iOS device has available 4G or Wi-Fi network
    2. Go to Setting in YouTube app installed on TK810
    3. Choose link with TV code
    4. Go to Mobile device setting on YouTube app and choose Watch on TV > Link with TV code, then enter TV code
     (1) Go to “Setting”
     (2) Select “Watch on TV”
     (3) Select “Link with TV code” and input the code. Your device will be connected

  • Will I be able to use my Chromecast / Amazon Fire / Roku / Apple TV?
  • Yes. You can connect through the projector with an HDMI port
  • How do I control the TK810 projector through voice?
  • TK810 comes with Bluetooth remote control. Make sure the remote control is connected to TK810 via Bluetooth, and then hold the mic button on the remote control to start a voice search. You can try to ask: "play michael jackson video", or ask "who is the president of United States".
  • Can TK810 connect to blutooth speakers or headphones?
  • Yes, you can connect to external Bluetooth speakers or headphones.