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At BenQ, we share the concern about the environmental impact of the disposal of old computer equipment and we recognize the importance of being proactive in preserving our environment. With that in mind, BenQ is proud to sponsor a Recycling Program that provides our valued customers an easy way to recycle used BenQ branded CRT monitors, LCD monitors, Keyboards, Mice, Projectors, TVs, Batteries and Packing Materials. For information on how to properly recycle of your BenQ computer equipment, please call BenQ Customer Service at 866-600-2367.
To Residential Customers:
A prepaid label and a free shipping container will be provided for residents of Rhode Island, Pennsylvania, Missouri, Oklahoma, Michigan, Texas, West Virginia, New York, Virginia, Maryland and Hawaii as required by applicable law.
To Institutional Purchasers:
For Product Recycling:
Your BenQ products may contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. BenQ provides a free take-back program (except for shipping cost in certain states), for your BenQ products so they can be properly recycled. BenQ will make sure that your unwanted computer equipments are recycled responsibly.
(To Recyclers) For disassembly instructions, you can contact us to request the disassembly instructions
For Battery Recycling:
The rechargable batteries used in your BenQ products may contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. BenQ provides a free take-back program (except for shipping cost) for your BenQ batteries so they can be properly recycled. BenQ will make sure that your unwanted batteries are recycled responsibly.
For Packing Material Recycling:
BenQ provides a free take-back program for you to ship in your BenQ packing materials so they can be properly recycled. A prepaid shipping label will be provided for the packing materials of the models declared in the EPEAT website(http://www.epeat.net/). BenQ will make sure that your unwanted packing materials are recycled responsibly.
For more information regarding the third party recycling company, Mission Recycling, please Click here .
Looking for parts or accessories?
For accessories purchase,please Click here.
For parts purchase,please Click here for the Parts Order Form.
Please note that you must complete the order form and submit it for us to process your order.
Reseller RMA Online Program
Resellers now have the ability to obtain a RMA number for repair online. With this new program, resellers are able to receive RMA's and check status live. There is no need for phone calls, emails or faxes . Please Click here for sign up.