MP523 FAQ - Support | BenQ US

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Why does the projector not respond to any command when powering on or turning off?

How to resolve the "Illegal Format" message that popped up when I was inputting RS232 commands?

Which reminder messages will stop being displayed after "Reminder Message" is switched off?

Can I control the BenQ projector with a remote control designed by other manufacturers?

How do I use a RS232 cable to power on or power off the projector?

How do I use a RS232 cable to control the volume and sound on the projector?

Does the projector support changing slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?

How should I choose a projection screen?

How to change the lamp and reset the lamp timer?

How do I clean my projector lens?

How do I mute the projector?

How many pairs of 3D glasses can BenQ projectors sync with at once?

Can I change the projector lamp myself?

For projectors that use an anamorphic lens, there are Anamorphic 2.4:1/Anamorphic 16:9 options in the Aspect Ratio setting. May I know what they are for?

My remote control is not working. What can be done to fix it?

Why can’t I use a QR code to log in to the AMS system when the projector is turned on?

Why doesn't the projector accept content formatted in 3D?

Which 3D glasses are recommended for BenQ projectors with 3D features?

Which types of BenQ projectors require a power cycling process?

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