QS01 Android TV Dongle FAQ

I cannot double-tap or scroll through BenQ Smart Control. How can I fix it?

How can I connect the projector to public Wi-Fi such as hotels, airports, schools and hospitals?

Can I connect BenQ QS02 to the HDMI port which is for BenQ QS01?

How to get the update info through BenQ Notification on my Android TV?

What should I do if I would like to use the QS02 Android TV stick on a BenQ projector that was bundled with the QS01?

How to connect my external Bluetooth audio device with the projector? Would there be any audio lag?

How can I delete or force stop apps on Android TV?

Does the BenQ QS01 Android TV stick support WiFi6?

How can I fix the green screen that appears together with the BenQ logo when turning the device on?

How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?

Can I use voice control on the Android TV dongle through Google Assistant?

How do I check the MAC address of my Android TV dongle?

How do I factory reset the Android TV dongle?

I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?

How can I update the Android TV dongle firmware?

What is the maximum resolution supported by Chrome browser via the Andorid TV dongle?

What is the maximum resolution supported by the Android TV dongle when mirroring from Android and iOS devices?

Can I control an Android TV dongle with Amazon Alexa?

Can I play Google Stadia games on the Android TV dongle?

Can I use Google Assistant?

Can I use Google Voice search?

Can I connect Chromecast, Amazon Fire Stick, Roku, or Apple TV to the HDMI port for BenQ Android TV dongle?

Can I control my projector with a mobile device via the Google Home app?

How can I experience smooth wireless casting with the Android TV dongle?

How to change the resolution input from my Android TV?

How to rename the remote control associated with my Android TV stick?

How to check the battery level of the connected remote on Android TV?

Why some apps are not available in my Play Store?

Does the Android TV stick support Disney Plus?

Does the Android TV dongle support WPA3?

Does the Android TV dongle support Fast Roaming?

How can I reboot the Android TV dongle?

How can I change the device name for the Android TV dongle?

How do I install the Android TV dongle?

How can I install Apps Manager on the QS01 dongle?

How can I apply the bi-directional CEC function on the projector?

Why is some of the color only looks different with monitor output in high-brightness model?

3D is not working or getting lost sync on my projector. How can I fix it?

Apps sometimes quit unexpectedly on my Android TV and the system crashes to the home screen. How can I fix this?

How to set up HDR on my projector?

My projector is turned on without an image even if it is connected to my player. How can I fix it?

How do I clean my projector lens?

What HDMI cable version is compatible with 4K HDR?

The projector gets hot in standby mode. How can I fix that?

I can hear sound, but the screen always goes blank when connecting my mobile device to the projector using a cable or adapter and trying to stream content from Netflix, Disney+, Hulu, and others. How can I fix this?

The projector does not detect 4K, how can I fix this?

Is there a projector that supports Blu-ray 3D movie viewing with Passive Polarized Glasses, like on my TV?

How can I fix the image curve that appears in the top part of the projected image?

What is the Maximum length of HDMI cable I can use?

How many pairs of 3D glasses can BenQ projectors sync with at once?

How should I choose a projection screen?

For projectors that use an anamorphic lens, there are Anamorphic 2.4:1/Anamorphic 16:9 options in the Aspect Ratio setting. May I know what they are for?

What is keystone correction?

How do I plug the SPDIF audio cable into the SPDIF connector?

What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?

Can I change the projector lamp myself?

How long is the suggested working time for models which light source is UHP lamp?

Which 3D glasses are recommended for BenQ projectors with 3D features?

Why does the projector not respond to any command when powering on or turning off?

Certified Android TV Dongle - QS01

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Certified Android TV Dongle - QS01

User Manuals

FAQ

Software & Driver