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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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My BenQ monitor doesn’t support USB-C. Can it connect to an M1/M2 MacBook® via a Thunderbolt 3/4 (USB-C) to DisplayPort or HDMI adapter?
What is IPS glow and how can I make it less visible?
What are the differences between Eye Protect, Bright Intelligence, and Bright Intelligence Plus?
How to turn off the message on the screen when Bright Intelligence function is enabled?
How can I play sound from my monitor speakers?
Why cannot my BenQ monitor display appropriately via a USB-C(Type C) cable?
Do BenQ monitors work with Mac M1/M2?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
How to Fix Mac® M1/M2 External Monitor Flicker?
What is the maximum ECO sensor detection range? Why does the ECO sensor on my monitor not work as intended?
What is image sticking and how to avoid or get rid of it?
What is backlight bleed or backlight leakage?
Why does my monitor have flickering?
Is there a protective film or plastic film was applied to my BenQ monitor screen that needs to be peeled off?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
How can I check whether the monitor backlight is DC (direct current) driven or PWM (pulse width modulation) driven?
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
Are there any other ways to eliminate image sticking?
How can I avoid image sticking in the first place and try to remove it if it happens?
Where can I find the latest driver for my LCD monitor?
Can a DVI cable carry audio?
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