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Page updated: May 2020

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Can I use USB-C to charge my Windows laptop or MacBook Pro?
Why does Display Quickit present the error message “download failed” when running Display Quickit on a Windows-based PC/notebook?
What is IPS glow and how can I make it less visible?
How to configure the built-in noise-cancellation microphone of the monitor?
What is Display QuicKit and how it works on PC?
How to solve the no audio output from a BenQ monitor?
Why cannot my BenQ monitor display appropriately via a USB-C(Type C) cable?
Do BenQ monitors work with Mac M1/M2?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
How to Fix Mac® M1/M2 External Monitor Flicker?
What is the maximum ECO sensor detection range? Why does the ECO sensor on my monitor not work as intended?
What is image sticking and how to avoid or get rid of it?
What is backlight bleed or backlight leakage?
Why does my monitor have flickering?
Is there a protective film or plastic film was applied to my BenQ monitor screen that needs to be peeled off?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
How can I check whether the monitor backlight is DC (direct current) driven or PWM (pulse width modulation) driven?
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
Are there any other ways to eliminate image sticking?
How can I avoid image sticking in the first place and try to remove it if it happens?
Where can I find the latest driver for my LCD monitor?
Can a DVI cable carry audio?
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