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Projectors / Portable Projector / GV30 / Q&A

Portable Smart Projector with Android TV, Wireless Casting, & 2.1 Bluetooth Speakers | GV30


  • 2.1 Channel Bluetooth Speakers with Extra Bass

  • 720p HD Resolution & 300 ANSI Lumens with Android TV

  • 135° Projection Angle with Auto Focus & Vertical Keystone

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Streaming

  • Can I use GV30 to watch Netflix?
  • Yes. It is possible to watch Netflix using either of the following 2 methods: 

    1. Use your own laptop (Windows/Chrome/MacOS) Chrome browser to stream media: Make sure both GV30 and the laptop are under the same wireless network: WLAN mode, mobile hotspot mode, then click to activate the "Wireless Projection" app on the home screen before casting

    2. View with Plug-Ins: Watch with Apple TV/ SETUP BOX/ Game Console/ laptop with HDMI cable.

     

    Please note that: 

    (1) You can’t airplay Netflix from mobile devices to GV30 because of the copyright protection policies enacted.

    (2) There are many apps from Google Play that can be self-installed to watch Netflix. (*The service quality and technical support of self-install apps from Google Play are subject to their respective app publishers.)

  • How do I watch other streaming VOD?
  • GV30 can support the major streaming services below:

    Device

    Ways to stream YouTube Netflix Amazon Prime Video Google Play Movies HBO GO Disney+ Apple TV+ iTunes Movies

    Device

    GV30 + QS01 Android TV Dongle
    Ways to stream
    Download from Google Play
    YouTube
    Yes
    Netflix
    *
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    Yes
    Apple TV+
    Yes
    iTunes Movies
    No

    Device

    Windows Laptop & MacOS Laptop
    Ways to stream

    Google Chrome Browser

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    Yes
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Mac OS Device
    Ways to stream

    Safari

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    iOS / iPadOS Device
    Ways to stream

    AirPlay

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Android Device
    Ways to stream

    Google Cast

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    *Netflix can be watched in the suggested ways. Please refer to the question "Can I use GV30 to watch Netflix?" 

    Note: Apps provided and operated by parties external to BenQ. Service quality and technical support are subject to the respective app publishers.

  • How to have a smooth wireless streaming experience with GV30?
  • It depends on the Internet bandwidth provided by the Wi-Fi router as well as how many competing wireless devices there are in the environment. If stuttering occurs during projection, please check whether the Wi-Fi is working properly or if it is congested.

    GV30 has both 2.4G and 5G channels. We'd recommend switching both your home’s Wi-Fi router and GV30 to the 5G channel for a smoother connection.

     

  • How to enjoy streaming music (Spotify/ YouTube Music) via the projector?
  • 1. Access the pre-load Spotify/YouTube music apps from the Android TV home screen. (You can also download more music streaming apps from the Google Play store).

    2. Log in to your account. 

    3. Now you can enjoy streaming music via the projector. (For Spotify, you can select “Show Lyrics” or “Hide Lyrics” mode on the big screen.)

     

    More tips for you on enjoying streaming music:    

    If you want to switch the projector mode to simply for music enjoyment, you can use “Audio Only Mode”:

    1. To switch over to “Audio Only Mode”, please press the “Power” button on the remote control, then select the “Audio Only Mode”.

    2. If you want to stop the Audio Only Mode, just press any key on the remote control and the screen will show up again. 

     

     

Connectivity

  • Does GV30 support Chromecast / Amazon Fire / Roku / Apple TV?

  • Yes. You can connect using the projector with a HDMI port.

     

  • How do I hook up Fire Stick or Roku stick to the GV30?


  • 1. Plug the Fire TV / Roku Stick device into GV30 outer HDMI port.

    2. Plug one end of the USB cable into your Fire TV / Roku Stick, and connect the other end of the USB cable to the power adapter, then plug the power adapter into an electric outlet.

     

  • What devices does GV30 support for wireless projection?
  • GV30 supports wireless projection with smartphones (iOS & Android) and laptops (Windows, Chrome & MacOS).
    There are 2 ways to stream audio and video contents via wireless projection: WLAN mode and mobile hotspot mode.


    * Please click to activate the "Wireless Projection" app on the home screen before casting. 

    * Please note that, due to the content protection mechanism of subscription-based streaming services, mobile devices cannot mirror or cast the content of certain streaming services, such as Netflix, Fox+, Catchplay, iTunes, etc.

    The content you can stream via Airplay and Chromecast:
    1. Photos, videos, and music files on your mobile phone.
    2. Webpages
    3. Content on YouTube
    4. Music apps (e.g., Spotify)
    5. Office Doc and email apps.

  • Can GV30 connect to an iPhone and project directly?
  •  

    If you want to connect an iPhone directly to the projector, you can choose the Lightning – HDMI cable.

     

     

  • Can I use my phone as the WiFi Hotspot?
  • Yes, you can use your mobile phone as the WiFi Hotspot. 

    Please turn on the WiFi hotspot on your iPhone or Android phone, connect GV30 to it and start the wireless projection. 

  • Can GV30 project using other cables?
  • Yes. You can connect to GV30 using an HDMI, a USB-C (to connect to mobiles or laptops which support DisplayPort, and to read the multimedia file). 

  • Can I connect GV30 to any game consoles?
  •  

    Yes. You can connect GV30 to a Switch, PS4 and Xbox console using an HDMI cable. The input lag is 51ms (1080p@60Hz)

     

    Please be noted that: 

    1. Switch Lite CAN NOT support TV mode. 

    2. Switch support TV mode via HDMI and is NOT supported via USB-C connectivity.

  • What capacity of USB pen drive does GV30 support?
  • GV30 supports capacity of USB pen drive with or below 128GB USB pen drive and 1080p@60Hz content; disk format needs to be NTFS, FAT, or FAT32

    *Format support: 

    - Photos: JPG(.jpg, .jpeg), PNG(.png), BMP(.bmp)

    - Music: MP3(.mp3), WAV(.wav), WMA(.wma), FLAC(.flac), AAC(.aac), OGG(.ogg)

    - Video: MPEG program stream (.mpg, .mpeg), MPEG transport stream (.ts, .trp, .tp), ASF(.asf), WMV(.wmv), AVI(.avi), MKV(.mkv)

    If you can't use it, please check the compatibility of the USB and visit BenQ support page to download the new firmware to fix it. https://www.benq.com/en-us/support/downloads-faq/products/projector/gv30/software-driver.html

     

     

     

     

Audio

  • How to connect your Bluetooth external devices with the projector?
  • 1. Make sure the Android TV dongle is installed  

    2. Power on the projector  

    3. Press the “Setting” button on the remote control or the screen > Remotes & Accessories > Add accessory > Activate Bluetooth-pairing mode and select your Bluetooth devices* on the screen > select “Pair”

    *Please be noted that: Only one Bluetooth device can be connected at once. If you want to connect to external Bluetooth speakers or headphone, there will be minor audio lag, around 300ms, it's okay for listening to music but may experience minor latency while watching movies.

     

    More tips for you on using Bluetooth mode: After that, you can press the “Bluetooth” hotkey on the top of the projector, the projector will switch over to “Bluetooth speaker mode”, which is designed simply for music enjoyment. 

     

     

  • Can I use AirPods with GV30?
  • Yes, you can.

     

    How to connect AirPods with GV30: 

    1. Put both AirPods in the charging case and make sure that both AirPods are charging.

    2. Open the lid of the AirPods case, press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

    3. Click "Setting" on your GV30  and make sure that Bluetooth is on. Click " Remotes & Accessories" to add accessories, then connect the AirPods. 

     

    Please be noted that: 

    1. There might be a Bluetooth latency causing audio lag when watching movies. 

    2. Please adjust the volume before using.   

    3. You can only connect "ONE" Bluetooth device at one time. If you are using different Bluetooth devices, please pair again. 

     

Built-in battery and Charging

  • What kind of power bank does GV30 support?
  • GV30 can be charged with a power bank via USB-C that supports power delivery (45W, 15V, 3A).

    Please be noted that: 

    1.  The power bank needs to support PD (power delivery) 15V, 3A, 45W and is recommended to have a capacity of 30000mah.

    2.  Please use USB-C to USB-C cable to connect GV30 and the power bank.

    3.  You can simultaneously play video and recharge the projector with a power bank.  We highly recommend using “Eco Mode” or “Low Power Mode” when charging because you can recharge quickly; otherwise “Standard Mode” takes more time. A soft reminder, while using “Eco Mode” or “Low Power Mode”, the projector will automatically lower 30~50% of its brightness (compared to “Standard Mode”).

     

     

  • If I use battery mode, will it impact the image brightness?
  • GV30 supports 3 power modes: Normal/ Eco/ Low Power mode.  When using GV30 without the power adaptor, the power mode will be switched to “Low Power mode” (brightness decreased to 50%). It’s a user-friendly design to save power and extend LED life. If a brighter screen is preferred, please connect the power adapter to the projector or switch the power mode to “Eco Mode” or “Normal.” 

    Please be noted that: 

    1. The Li-ion battery capacity of GV30 is 4800 mAh.

    2. Please charge for at least 3 hours on your initial usage.

    3. 2.5-hour battery life is the maximum value measured under low power mode and only when playing contents from USB.

     

  • How to use a car charger with the projector?
  • Please purchase a compatible power inverter to work with your car charger. The power inverter has to be "OUTPUT 100V-240V ~ 50/60Hz, 1.5A". Please be noted that the car charger is not designed to charge large electronic devices, and the electricity from the car charger might not be stable.

    *If you want to charge the projector via the USB-C port, the power delivery should support 45W, 15V, 3A.

     

     

     

     

Setup and Usage tips

  • Can I install any apps on GV30? How?
  • You can install apps by:

    1. Go to Google Play store, then search, download and install the app. 

    2. After installing the app, you can click "customize channel" and then choose whether to let the app appear on the launcher. 

  • How can I install Android TV dongle (QS01) on GV30?
  • 1. Place the projector on a flat and stable surface with its IO Ports facing down.

    2. Using the pick, pry open the top cover from the place marked "ATV DONGLE OPEN" by sliding the pick counterclockwise around the top cover to release the cover from the projector. 

    3. For your better understanding, please refer to installation video: https://www.youtube.com/watch?v=DHahUs_Mbp4

  • Can GV30 support side projection? How does the keystone correction work on GV30?
  • GV30 can't support side projection. However, you can still set up instantly with GV30's built-in auto focus and auto vertical keystone (±40 degrees). 

     

     

  • Can I control GV30 with a mobile phone?
  • Please download the "BenQ Smart Control" app on your mobile. Once installed, please make sure to activate the "Wireless Projection" app on GV30, then you can control the projector with your own mobile phone and benefit from its intuitive UI.
  • How does GV30 work to have 135 degrees projection?
  • GV30 is designed in a round style, therefore making it easy to rotate freely on the magnetic base and even project onto the ceiling.

    It is strongly suggested to use with the magnetic base for steady rotation.  Please note that do not let the speaker hole be covered by the base while using. 

  • Can I use GV30 in the daytime?


  • GV30 with 300 ANSI Lumens can show clear images when you project onto a 100" screen in a dark room, 60" screen in a room with soft lighting or a 40” screen in a well-lit room with no daylight. While using in the daytime, you can choose "daytime" from picture mode for brightening dim regions of the images.

     

     

  • Can I use GV30 through voice control?
  • GV30 comes with a Bluetooth remote control. Make sure the remote control is connected to GV30 via Bluetooth, and then hold the mic button on the remote control to start voice search.
  • Do I need to replace the LED lamp of the projector?
  • There is no need to replace it during the normal usage lifetime of the projector. Because the projector uses an LED light source instead of a lamp, it can last for about 20,000~30,000 hours so there is no need to change it during the normal usage lifetime of the projector. If you want to change the lamp, please notice that LED replacement is not user-serviceable, please contact the service center to replace it.
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