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Projectors / Portable Projector / GV30 / Q&A

Portable Smart Projector with Android TV, Wireless Casting, & 2.1 Bluetooth Speakers | GV30


  • 2.1 Channel Bluetooth Speakers with Extra Bass

  • 720p HD Resolution & 300 ANSI Lumens with Android TV

  • 135° Projection Angle with Auto Focus & Vertical Keystone

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  • What devices does GS2 support for wireless projection?
  • Can I use GS2 to watch Netflix?
  • Can I install any apps on GS2? How?
  • Can I control GS2 with a mobile phone?
  • Can I connect GS2 to any game consoles?
  • Besides wireless projection, can GS2 project using other cables?
  • Can I use GS2 as a bluetooth speaker? Or, can GS2 connect to blutooth speakers or headphones?
  • How to have a smooth wireless casting experience with GS2?
  • Can GS2 do the wireless projection in the wifi-less environment?
  • What makes GS2 a projector for children? Is there a GS2 product video?
  • Can I use GV30 to watch Netflix?
  • Yes. It is possible to watch Netflix:


    < Install the Netflix app on GV30 >

    To use the Netflix app, you need to:

    1. Install the dedicated app “Apps Manager” via Google Play

    2. Install "Aptoide"

    3. Install the "Netflix" app within Aptoide

    Here is a video to take you through the steps: https://www.youtube.com/watch?v=NlB5Egyi0gI

    Most importantly, please be sure to install “BenQ Smart Control” app for navigation: https://www.youtube.com/watch?v=_h9kw3dphwM

     

    <Use your own laptop (Windows/MacOS) to stream media>

    Make sure both GV30 and the laptop are under the same wireless network.
    Please refer to the video for more details: https://youtu.be/Bh0RNPDqtlE

     

    <View with Plug-Ins>

    Watch using Apple TV/Setup Box/Game Console/laptop with a HDMI cable.

  • How do I watch other streaming VOD?
  • GV30 can support the major streaming services below:

    Device

    Ways to stream YouTube Netflix Amazon Prime Video Google Play Movies HBO GO Disney+ Apple TV+ iTunes Movies

    Device

    GV30 + QS01 ATV Dongle
    Ways to stream
    Download from Google Play
    YouTube
    Yes
    Netflix
    Yes*
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    Yes
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Windows Laptop & MacOS Laptop
    Ways to stream

    Google Chrome Browser

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    Yes
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Mac OS Device
    Ways to stream

    Safari

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    iOS / iPadOS Device
    Ways to stream

    AirPlay

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Android Device
    Ways to stream

    Google Cast

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    *Netflix can be downloaded in the suggested ways. Please refer to the question "Can I use GV30 to watch Netflix?" 

    Note: Apps provided and operated by parties external to BenQ. Service quality and technical support are subject to the respective app publishers.

  • How can I install Android TV dongle (QS01) on GV30?
  • 1. Place the projector on a flat and stable surface with its IO Ports facing down.

    2. Using the pick, pry open the top cover from the place marked "ATV DONGLE OPEN" by sliding the pick counterclockwise around the top cover to release the cover from the projector. 

    3. For your better understanding, please refer to installation video: https://youtu.be/GNL2TfJEFnY 

  • Can I install any apps on GV30? How?
  • To install apps:
    1. Go to the Google Play store, then search for the app and download and install it.
    2. After installing the app, you can tap "Customize channel" and then choose whether to let the app appear on the launcher.

  • Can I use GV30 through voice control?
  • GV30 comes with a Bluetooth remote control. Make sure the remote control is connected to GV30 via Bluetooth, and then hold the mic button on the remote control to start voice search.
  • Can I control GV30 with a mobile phone?
  • Please download the BenQ "Smart Control" app on your mobile. Once installed, please make sure to activate the "Wireless Projection" app on GV30, then you can control the projector with your own mobile phone and benefit from its intuitive UI.
  • What devices does GV30 support for wireless projection?
  • GV30 supports wireless projection with smartphones (iOS & Android) and laptops (Windows, Chrome & MacOS).
    There are 3 ways to stream audio and video contents via wireless projection: WLAN mode, hotspot mode and mobile hotspot mode.


    * Please click to activate the "Wireless Projection" app on the home screen before casting. 

    * Please note that, due to the content protection mechanism of subscription-based streaming services, mobile devices cannot mirror or cast the content of certain streaming services, such as Netflix, Fox+, Catchplay, iTunes, etc.

    The content you can stream via Airplay and Chromecast:
    1. Photos, videos, and music files on your mobile phone.
    2. Webpages
    3. Content on YouTube
    4. Music apps (e.g., Spotify)
    5. Office Doc and email apps.

  • How to have a smooth wireless streaming experience with GV30?
  • It depends on the Internet bandwidth provided by the Wi-Fi router as well as how many competing wireless devices there are in the environment. If stuttering occurs during projection, please check whether the Wi-Fi is working properly or if it is congested.

    GV30 has both 2.4G and 5G channels. We'd recommend switching both your home’s Wi-Fi router and GV30 to the 5G channel for a smoother connection.

     

  • Can GV30 project wirelessly without Wi-Fi?
  • Besides WLAN mode, it also offers 2 types of wireless projection modes:
    1. Use your mobile as the Wi-Fi hotspot: Turn on the Wi-Fi hotspot on your iPhone or Android phone, connect GV30 to it and start the wireless projection.
    2. Use GV30 as the Wi-Fi hotspot: Turn on the Wi-Fi Hotspot on GV30, connect your mobile to it and start the wireless projection. Please note that your mobile won't be able to connect to an external network via your 4G network and only pictures or videos stored in your mobile can be streamed to GV30.

  • Can GV30 project using other cables?
  • Yes. You can connect to GV30 using HDMI or USB-C (to connect to mobiles or laptops which support DisplayPort, and to read the multimedia file). 

  • Can I use GV30 as a Bluetooth speaker? Or can it connect to Bluetooth speakers or headphones?
  •  

    You can connect to it via Bluetooth:
    1. And use it as a Bluetooth speaker.
    2. Or connect to external Bluetooth speakers or headphones.

     

     

  • Can I use AirPods with GV30?
  • Yes, you can.

     

    How to connect AirPods with GV30: 

    1. Put both AirPods in the charging case and make sure that both AirPods are charging.

    2. Open the lid of the AirPods case, press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

    3. Click "Setting" on your GV30  and make sure that Bluetooth is on. Click " Remotes & Accessories" to add accessories, then connect the AirPods. 

     

    Please be noted that: 

    1. There might be a Bluetooth latency causing audio lag when watching movies. 

    2. Please adjust the volume before using.   

    3. You can only connect "ONE" Bluetooth device at one time. If you are using different Bluetooth devices, please pair again. 

     

  • If I connect GV30 with my Bluetooth speaker, will there be audio lag?
  •  

    Yes, there will be some minor audio lag, around 300 ms. Listening to music should be okay, but you may experience minor latency when watching movies.

     

     

  • Does GV30 support Chromecast / Amazon Fire / Roku / Apple TV?

  • Yes. You can connect using the projector with a HDMI port.

     

  • What capacity of USB pen drive does GV30 support?
  • GV30 supports capacity of USB pen drive with or below 128GB USB pen drive; disk format needs to be NTFS, FAT, or FAT32. 

    *Format support: 

    - Photos: JPG(.jpg, .jpeg), PNG(.png), BMP(.bmp)

    - Music: MP3(.mp3), WAV(.wav), WMA(.wma), FLAC(.flac), AAC(.aac), OGG(.ogg)

    - Video: MPEG program stream (.mpg, .mpeg), MPEG transport stream (.ts, .trp, .tp), ASF(.asf), WMV(.wmv), AVI(.avi), MKV(.mkv)

     

     

     

  • Can I connect GV30 to any game consoles?
  •  

    Yes. You can connect GV30 to a Switch, PS4 and Xbox console using an HDMI cable.

    Please be noted that: 

    1. Switch Lite CAN NOT support TV mode. 

    2. Switch support TV mode via HDMI and is NOT supported via USB-C connectivity.

  • How much is the input lag of GV30?
  •  

    The input lag is 51ms.

     

     

  • What resolution does GV30 support if the content is streamed from a USB-C flash drive?
  •  

    GV30 supports 1080p @ 60Hz content streamed from a USB-C flash drive.

     

     

  • Can GV30 connect to an iPhone and project directly?
  •  

    If you want to connect an iPhone directly to the projector, you can choose the Lightning – HDMI cable.

     

     

  • Can GV30 support side projection? How does the keystone correction work on GV30?
  • GV30 can't support side projection. However, you can still set up instantly with GV30's built-in auto focus and auto vertical keystone (±40 degrees). 

     

     

  • How does GV30 work to have 135 degrees projection?
  • GV30 is designed in a round style, therefore making it easy to rotate freely on the magnetic base and even project onto the ceiling.

  • Can I rotate GV30 without the magnetic base?
  •  

    It is strongly suggested to use it with the magnetic base for steady rotation. Please do not let the speaker port be covered by the base during use.

    You can also fix GV30 to a tripod without the magnetic base. GV30 is compatible with the standard 1/4'' mounting screw. Please note that the maximum weight capacity of the tripod must exceed 3.5 lb (1.6kg).

     

     

  • What's the battery capacity of GV30?
  • The battery capacity of GV30 is 4800 mAh Li-ion battery, which can last for about 2.5 hours after being fully charged (*tested on “ Low Power mode” and when playing contents from USB). 

    If there is no socket to charge, you can use a power bank instead. Please be noted that the power bank must support USB-C interface, 15V/3A/45W power output, USB PD fast charging technology. 

     

  • If I use battery mode, will it impact the image brightness?
  • GV30 supports 3 power mode: Normal/Eco/Low Power mode.  When using GV30 without the power adaptor, the power mode will be switched to “ Low Power mode” (brightness decreased to 50%). It’s a user-friendly design to save power and extend LED life. If a brighter screen is preferred, please connect the power adapter to the projector or switch the power mode to “Eco Mode” or “Normal.” 

    Please be noted that: 

    1. Please charge for at least 3 hour on your initial usage.

    2. 2.5-hour battery life is the maximun value measured under low power mode and only when playing contents from USB.

     

  • What kind of power bank does GV30 support?
  • GV30 can be charged with a power bank via USB-C that supports power delivery (45W, 15V, 3A).

    Please be noted that: 

    1.  The power bank needs to support PD (power delivery) 15V, 3A, 45W and is recommended to have a capacity of 30000mah. Products like these can also be used to charge your mobile phone: https://www.amazon.com/imuto-30000mAh-Portable-Charger-Delivery/dp/B07PJ6QZMN

    2.  Please use USB-C to USB-C cable to connect GV30 and the power bank.

    3. You CAN NOT play video and charge GV30 through a power bank at the same time. 

    4.  GV30 doesn't support car charger.

     

     

  • Can I play media content from a USB drive and charge GV30 at the same time?
  •  

    Yes, you can play media content from a USB drive and charge GV30 with an adapter at the same time.

     

     

  • Can I use GV30 in the daytime?


  • GV30 with 300 ANSI Lumens can show clear images when you project onto a 100" screen in a dark room, 60" screen in a room with soft lighting or a 40” screen in a well-lit room with no daylight. While using in the daytime, you can choose "daytime" from picture mode for brightening dim regions of the images.

     

     

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