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Projectors / Portable Projector / GS50 / Q&A

1080p Outdoor Projector with 2.1 CH Bluetooth Speakers, IPX2 | GS50


  • 1080p Full HD Resolution & 500 ANSI Lumens

  • 2.1 Channel Bluetooth Speaker with Extra Bass

  • Autofocus & Side Projection

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Specifications and Compatibility

  • Can I use GS50 to watch Netflix?
  • Yes. It is possible to watch Netflix using either of the following 2 methods: 

     

    1. Use your own laptop’s (Windows/Chrome/MacOS) Chrome browser to stream Netflix then wirelessly cast it to GS50: Make sure both GS50 and the laptop are connected to the same wireless network using either WLAN mode or mobile hotspot mode, then click to activate the "Wireless Projection" app on the home screen before casting

     

    2. View with Plug-Ins: Watch with an Apple TV / set-top box /gaming console/ laptop connected to GS50 with an HDMI cable. 

     

    Please note that: 

    (1) You CANNOT cast Netflix on GS50 via AirPlay because of copyright protection policies.

    (2) There are many apps that can be manually installed from Google Play that allow you to watch Netflix. (*The quality of service and level of technical support for apps that are installed from Google Play are entirely subject to the respective app’s publishers.) 

  • Can I install any apps on GS50? How?
  • To install apps:
    1. Go to the Google Play store, then search for the app and download and install it.
    2. After installing the app, you can tap "Customize channel" and then choose whether to let the app appear on the launcher.

  • How do I watch other streaming VOD?
  • GS50 can support the major streaming services below:

    Device

    Ways to stream YouTube Netflix Amazon Prime Video Google Play Movies HBO GO Disney+ Apple TV+ iTunes Movies

    Device

    GS50 + QS01 Android TV Dongle
    Ways to stream
    Download from Google Play
    YouTube
    Yes
    Netflix
    *
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    Yes
    Apple TV+
    Yes
    iTunes Movies
    No

    Device

    Windows Laptop & MacOS Laptop
    Ways to stream

    Google Chrome Browser

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    Yes
    Amazon Prime Video
    Yes
    Google Play Movies
    Yes
    HBO GO
    Yes
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Mac OS Device
    Ways to stream

    Safari

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    iOS / iPadOS Device
    Ways to stream

    AirPlay

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    Device

    Android Device
    Ways to stream

    Google Cast

    (Wireless Projection)

    YouTube
    Yes
    Netflix
    No
    Amazon Prime Video
    No
    Google Play Movies
    No
    HBO GO
    No
    Disney+
    No
    Apple TV+
    No
    iTunes Movies
    No

    *Netflix can be watched in the suggested ways. Please refer to the question "Can I use GS50 to watch Netflix?" 

    Note: Apps provided and operated by parties external to BenQ. Service quality and technical support are subject to the respective app publishers.

  • What devices does GS50 support for wireless projection?
  • GS50 supports wireless projection with smartphones (iOS & Android) and laptops (Windows, Chrome & MacOS).


    There are 2 ways to stream audio and video contents via wireless projection: WLAN mode and mobile hotspot mode.

    * Please click to activate the "Wireless Projection" app on the home screen before casting. 

    * Please note that, due to the content protection mechanism of subscription-based streaming services, mobile devices cannot mirror or stream the content of certain streaming services, such as Netflix, Fox+, Catchplay, iTunes, etc.



    The content you can stream via Airplay and Chromecast:

    1. Photos, videos, and music files on your mobile phone.
    2. Webpages
    3. Content on YouTube
    4. Music apps (e.g., Spotify)
    5. Office Doc and email apps.

  • Does GS50 support Chromecast / Amazon Fire / Roku / Apple TV?
  •  

    Yes. You can connect using the projector with a HDMI port.

     

     

  • How do I hook up Fire Stick or Roku stick to the GS50?


  • 1. Plug the Fire TV / Roku Stick device into GS50 outer HDMI port.

    2. Plug one end of the USB cable into your Fire TV / Roku Stick, and connect the other end of the USB cable to the power adapter, then plug the power adapter into an electric outlet.

     

  • How to have a smooth wireless streaming experience with GS50?
  • It depends on the Internet bandwidth provided by the Wi-Fi router as well as how many competing wireless devices there are in the environment. If stuttering occurs during projection, please check whether the Wi-Fi is working properly or if it is congested.

    GS50 has both 2.4G and 5G channels. We'd recommend switching both your home’s Wi-Fi router and GS50 to the 5G channel for a smoother connection.

     

  • How to enjoy streaming music (Spotify/ YouTube Music) via the projector?
  • 1. Access the pre-load Spotify/YouTube music apps from the Android TV home screen. (You can also download more music streaming apps from the Google Play store).

    2. Log in to your account. 

    3. Now you can enjoy streaming music via the projector. (For Spotify, you can select “Show Lyrics” or “Hide Lyrics” mode on the big screen.)

     

    More tips for you on enjoying streaming music:    

    If you want to switch the projector mode to simply for music enjoyment, you can use “Audio Only Mode”:

    1. To switch over to “Audio Only Mode”, please press the “Power” button on the remote control, then select the “Audio Only Mode”.

    2. If you want to stop the Audio Only Mode, just press any key on the remote control and the screen will show up again. 

     

     

  • Can GS50 connect to iPhone directly to project?
  •  

    If you want to connect an iPhone directly to the projector, you can choose the Lightning – HDMI cable.

     

     

  • Can I control GS50 with a mobile phone?
  • Please download the "BenQ Smart Control" app on your mobile. Once installed, please make sure to activate the "Wireless Projection" app on the GS50, then you can control the projector with your own mobile phone and benefit from its intuitive UI.
  • Can I use my phone as the WiFi Hotspot?
  • Yes, you can use your mobile phone as the WiFi Hotspot. 

    Please turn on the WiFi hotspot on your iPhone or Android phone, connect GS50 to it and start the wireless projection. 

  • Does GS50 support screen mirroring via USB-C cable from a smartphone or PC?
  • Yes, such feature is supported, but please note that devices connected via the USB-C port require a USB-C cable and must support DisplayPort (version 1.1 or above) to project videos.

     

  • How to connect your Bluetooth external devices with the projector?
  • 1. Make sure the Android TV dongle is installed  

    2. Power on the projector  

    3. Press the “Setting” button on the remote control or the screen > Remotes & Accessories > Add accessory > Activate Bluetooth-pairing mode and select your Bluetooth devices* on the screen > select “Pair”

    *Please be noted that: Only one Bluetooth device can be connected at once. If you want to connect to external Bluetooth speakers or headphones, there will be minor audio lag, around 300ms, it's okay for listening to music but may experience minor latency while watching movies.

     

    More tips for you on using Bluetooth mode: After that, you can press the “Bluetooth” hotkey on the top of the projector, the projector will switch over to “Bluetooth speaker mode”, which is designed simply for music enjoyment. 

     

     

  • Can I use AirPods on GS50?
  • Yes, you can.

     

    How to connect AirPods with GS50: 

    1. Put both AirPods in the charging case and make sure that both AirPods are charging.

    2. Open the lid of the AirPods case, press and hold the setup button on the case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

    3. Click "Setting" on your GV30  and make sure that Bluetooth is on. Click " Remotes & Accessories" to add accessories, then connect the AirPods. 

     

    Please be noted that: 

    1. There might be a Bluetooth latency causing audio lag when watching movies. 

    2. Please adjust the volume before using.   

    3. You can only connect "ONE" Bluetooth device at one time. If you are using different Bluetooth devices, please pair again. 

     

     

     

  • Which connectivity of GS50 supports HDR10/HLG?
  •  

    GS50 will automatically detect HDR10/HLG and display compatible signals by connecting the image source to HDMI (HDCP2.2). 

     

     

  • How to enjoy a better Nintendo Switch gaming experience with the portable projector?
  • The input lag of the portable projector is 22.7ms (1080P@60Hz) under Game Mode*, and

    we suggest placing the projector right in front of the screen without any keystone setting (make sure the keystone value is 0).

    *Game mode setting via the remote control: Source--> Picture Mode -->Game Mode.

     

    For more details on upgrading the firmware please refer to: https://www.benq.com/en-us/support/downloads-faq/faq/product/application/projector-faq-kn-00067.html

     

     

     

  • How to upgrade the new firmware for better input lag of GS50?
  • 1. Prepare a USB flash driver and format the USB to FAT32.

    2. Download the new firmware from the BenQ website (Support-> Software & Driver -> Firmware) and save it to your USB.

    3. Make sure to plug in the AC power for a stable power supply. (DO NOT remove AC power while upgrading)

    4. Plug the USB into the projector's Type-A port.

    5. Press the “Projector Menu” button on the remote control. 

    6. Select “System” -> “System Upgrade” -> “USB Update”.

    7. System will restart once the firmware upgrade is completed.

     

    For more details on upgrading the firmware please refer to: https://www.benq.com/en-us/support/downloads-faq/faq/product/application/projector-faq-kn-00067.html

     

     

     

  • What capacity of USB flash drives does GS50 support?
  • GS50 supports  capacity of USB pen drive with or below 128GB USB pen drive and 1080p@60Hz content  ; disk format needs to be NTFS, FAT, or FAT32. 

    *Format support: 

    - Documents: .txt

    - Photos: JPG(.jpg, .jpeg), PNG(.png), BMP(.bmp)

    - Music: MP3(.mp3), AAC(.aac)

    - Video: XVID(.avi), MPEG-4(3gp, mp4), H.263(3g2, .avi, .mkv, .webm, 3gp, mp4)

     

     

     

  • Can GS50 project using other cables/external devices?
  • Yes. You can connect to GS50 using an HDMI, a USB-C (to connect to mobiles or laptops which support DisplayPort), or a USB 1.5A to read the multimedia files in a USB flash drive. 

     

    Please be noted that:

    Media content playing is supported with USB-A, but not supported with USB-C.

Technologies and Features

  • Why is GS50 safe for children?
  •  

    Unlike LCDs, mobiles and tablets, which emit blue light, projectors project light onto a wall or screen so that it does not hit the eyes directly, producing less irritation and damage.
    Equipped with an Eye-Protection Sensor, GS50 will shut down the LED light automatically to prevent strong light from entering the eyes in case that curious kids peep into the lens.
    What's more, GS50 is IPX2 splash-proof and 2.3ft(70cm) drop-proof. Your kids can play indoors as well as outdoors carefreely, without safety concerns.

     

     

Peripherals and Accessories

  • What kind of power bank does GS50 support?
  • GS50 can be charged with a power bank via USB-C that supports power delivery (45W, 15V, 3A).

    Please be noted that: 

    1.  The power bank needs to support PD (power delivery) 15V, 3A, 45W and is recommended to have a capacity of 30000mah.

    2.  Please use USB-C to USB-C cable to connect GS50 and the power bank.

    3.  You can simultaneously play video and recharge the projector with a power bank.  We highly recommend using “Eco Mode” or “Low Power Mode” when charging because you can recharge quickly; otherwise “Standard Mode” takes more time. A soft reminder, while using “Eco Mode” or “Low Power Mode”, the projector will automatically lower 30~50% of its brightness (compared to “Standard Mode”).

     

     

     

     

  • How to use a car charger with the projector?
  • Please purchase a compatible power inverter to work with your car charger. The power inverter has to be "OUTPUT 100V-240V ~ 50/60Hz, 1.5A". Please be noted that the car charger is not designed to charge large electronic devices, and the electricity from the car charger might not be stable.

    *If you want to charge the projector via the USB-C port, the power delivery should support 45W, 15V, 3A.

     

     

     

     

  • If I use battery mode, will it impact the image brightness?
  • GS50 supports 3 power modes: Normal/ Eco/ Low Power mode.  When using GS50 without the power adaptor, the power mode will be switched to “ Low Power mode” (brightness decreased to 50%). It’s a user-friendly design to save power and extend LED life. If a brighter screen is preferred, please connect the power adapter to the projector or switch the power mode to “Eco Mode” or “Normal.” 

     

    Please be noted that: 

    1. The Li-ion battery capacity of GS50 is 6000 mAh.

    2. Please charge for at least 3 hours on your initial usage.

    3. 2.5-hour battery life is the maximum value measured under Low Power mode and only when playing contents from USB.

     

  • Can I control the GS50 through voice?
  • GS50 supports remote control with Bluetooth. Make sure the remote control is connected to GS50 via Bluetooth, and then hold the mic button on the remote control to start voice search.
  • Do I need to replace the LED lamp of the projector?
  • There is no need to replace it during the normal usage lifetime of the projector. Because the projector uses an LED light source instead of a lamp, it can last for about 20,000~30,000 hours so there is no need to change it during the normal usage lifetime of the projector. If you want to change the lamp, please notice that LED replacement is not user-serviceable, please contact the service center to replace it.

     

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