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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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How to Find Your Product's Serial Number
Please select your product:

 

 

 

 

Monitors

1.Turn around your monitor and look for the label at the lower back or the bottom.

2. Find the 13 digits of the Serial Number

Projectors

The serial number on the product

1. Turn your projector over and look for the label on the bottom

2. Find the 13 digits of the Serial Number

1. Turn your projector over and look for the label on the side of the IO port

2. Find the 13 digits of the Serial Number

1. Turn the base of GV series projector over and look for the label on the bottom.

2. Find the 13 digits of the Serial Number.

The serial number in the On-Screen Display (OSD) menu

1. Press "menu" on the top over of projector

2. Choose "Information" then you can find the 13 digits of the Serial Number

1. Press "menu" on projector remote

2. Choose "Information" then you can find the 13 digits of the Serial Number

Lamps

Desk Lamp

1. Turn the stand over and look for the label on the bottom

2. Find the 13 digits of the Serial Number

Computer Monitor Light

1. Find the product label located in right backside of the ScreenBar

2. Find the 13 digits of serial number

PianoLight Grand

1. Open the cover on the side with the wiring of the light stand near the BenQ logo on the PianoLight Grand

2. Find the product label located in the space underneath the cover

3. Find the 13 digits of Serial Number

ideaCam

1. Label is glued to the charging cable.

2. Find the 13 digits of the Serial Number

Docks and Hubs

1. Find the product label located on the backside of USB-C hybrid dock

2. Find the 13 digits of the Serial Number

1. On the back of the GR10 can see the label

2. Find the 13 digits of the Serial Number

Ergo Arm

1. Find the product label located in backside and near the clip of the Ergo Arm.

2. Find the 13 digits of the Serial Number.

treVolo Speaker and treVolo U

1. Turn your treVolo over and look for the label on the bottom

2. Find the 13 digits of the Serial Number

ZOWIE e-Sports Product

1. Turn around your monitor and look for the label at the lower back or the bottom.

2. Find the 13 digits of the Serial Number

1. In the mouse`s bottom can see the label

2. Find the 13 digits of the Serial Number

1. In the enhanced receiver`s bottom can see the label

2. Find the 13 digits of the Serial Number

1. In the mouse`s bottom or cable can see the label

2. Find the 13 digits of the Serial Number

1. In the keyboard`s bottom can see the label

2. Find the 13 digits of the Serial Number

Interactive Flat Panel and Digital Signage

The serial number on the product

1. Right behind the product, you can find the label on the back bottom or right side

2. Find the 13 digits of the Serial Number

The serial number in the On-Screen Display (OSD) menu

There are 4 ways you can enter OSD menu:

1. Press "menu" on the remote (Only for Android)

2. Press "menu" in front of the keypad (Apply to most Interactive Flat Panels)

3. Press "menu" on the screen

4. Use hand gesture (swipe up from the button) to enter the OSD menu

If you enter the OSD menu using method 3 or 4, please follow the below instructions to find the Serial Number in the "About" section:

• OSD 1 :Choose "About" in "Settings", you can find the 13 digits of the Serial Number.

• OSD 2 :Choose "About" in "System", you can find the 13 digits of the Serial Number.

• OSD 3 :Choose "About" in "Advanced", you can find the 13 digits of the Serial Number.

InstaShow and InstaShow S

The serial number on the product

1. Label on the Button of InstaShow

2. Find the 13 digits of the Serial Number

The serial number in the web management

Refer to user manual to enter web management

1. Find the serial number of connected Button in Pairing page

2. Find the serial number of the Host in Information page

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