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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Why do flickering or color shifting only occur on my monitor when I use Photoshop?

05-02-2024

This is a software configuration issue. If the ICC profiles in the operating system and in Photoshop differ, gamma values from the two ICC profiles can't properly sync. This causes Photoshop to constantly attempt a refresh of gamma values, which displays as flickering or color shifting.

There are troubleshooting reference steps you can try to possibly resolve this issue.
1. Open BenQ PME (Palette Master Element) and re-calibrate the monitor
    again, the software will apply a new ICC profile to the operating system
    and to Photoshop simultaneously.
2. Apply the same ICC profile in the operating system and
    Photoshop manually.
3. Try to setup an external monitor for the main screen to
    avoid software issues
4. Use Photoshop in windowed mode and not full screen mode



If the problem still persists, we recommend contacting Adobe for further assistance.

Applicable Models

Palette Master Element, PV3200PT, SW240, SW2700PT, SW270C, SW271, SW271C, SW320, SW321C, Palette Master Ultimate, SW272Q, SW272U, SW242Q

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