Price Qty

Create BenQ account to get tech-savvy tips & member-exclusive offers.

Create Now

Create BenQ account to get tech-savvy tips & member-exclusive offers.

Share Your HT4550i Story to receive $200 back in credit!

Read More

Share Your HT4550i Story to receive $200 back in credit!

Member Exclusive Projector Deals

Buy Now

Member Exclusive Projector Deals

Why can't Palette Master Element recognize the monitor when connecting to USB 3.0 port?

07-24-2019


Please take out then re-plug in both the USB cable and the power cable of the monitor to solve the issue. If the issue still exists, please contact BenQ local service centre.

Applicable Models

SW271, SW270C, SW2700PT, SW320, SW240, PV3200PT, SW321C, SW271C

Was this information helpful?

Yes No
TOP