Price Qty

Create BenQ account to get tech-savvy tips & member-exclusive offers.

Create Now

Create BenQ account to get tech-savvy tips & member-exclusive offers.

Why does my ScreenBar Halo light flash?

05-03-2024

The flashing of your ScreenBar Halo light usually indicates that the power supply is insufficient. Here are a few potential reasons and solutions:

  1. Insufficient Power Output: The light may flash if the USB port or adapter you're using does not meet ScreenBar Halo's minimum power requirements. ScreenBar Halo requires a power supply with at least 5V and 1.5A.
  2. Use of an Incorrect USB Port: Sometimes, not all USB ports on a device deliver the same amount of power. Try switching to a different USB port on your device that might offer a higher power output.
  3. Use of USB Extension Cable: If you use a USB extension cable, it might cause a voltage drop, which leads to insufficient power reaching your ScreenBar Halo. Try connecting the Halo directly to a USB port or a suitable USB adapter.
  4. Faulty USB Adapter: Check if the USB adapter is faulty. You can test the adapter with another device to see if the problem persists or try a different adapter with your ScreenBar Halo.

To resolve the issue, ensure that you use a direct connection from the Halo to a USB port or an adapter that meets or exceeds the recommended output of 5V and 1.5A. Always verify the output specifications on your power sources to avoid such issues.

Applicable Models

ScreenBar Halo

Was this information helpful?

TOP