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Page updated: May 2020

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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How to setup BenQ display Pilot 2 and fix it not working issue

04-28-2025

For more information, refer to the video link below



1. Ensure the video cable is directly connected to your PC and the monitor without using a docking station. For Mac devices with M-series chips, some cannot sync with BenQ monitors via HDMI, so it’s recommended to use a Thunderbolt 3/4 (USB-C) or USB-C to DisplayPort cable when using Display Pilot/Display Pilot 2.

2. Ensure the DDC/CI in the monitor’s menu is enabled.

3. Double-click the .dmg file and Drag and Drop the icon of Display Pilot 2 to Applications for the installation.

Applicable Models

RD320UA, Display Pilot 2, EW2790Q, EW2790U, EW3290U, MA270U, MA320U, PD2506Q, PD2705Q, PD2705U, PD2705UA, PD2706QN, PD2706U, PD2706UA, PD2725U, PD2730S, PD3205U, PD3205UA, PD3220U, PD3225U, PD3226G, PD3420Q, RD240Q, RD280U, RD280UA, RD320U

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