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How can I change my BenQ cookie settings?

Page updated: May 2020

Some essential features on BenQ sites just won’t work without cookies. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services.

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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here” 

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Get FREE shipping in the US for orders over $35 + FREE returns within 30 days

Get FREE shipping in the US for orders over $35 + FREE returns within 30 days

When my laptop connects to a monitor through the DP1310, why can't HDMI support 4K 60Hz?

09-14-2023

There may be a few factors that cause your laptop to not support 4K 60Hz through the DP1310:

- Monitor:
  Make sure your monitor itself supports 4K 60Hz.

- Laptop:
  Check that it also supports 4K 60Hz.

- Cables:
  All cables (including USB-C, HDMI, or DisplayPort cable) must support 4K
  60Hz delivery. 

Applicable Models

beCreatus DP1310

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