V5000i | 4K HDR RGB Laser Ultra Short Throw TV Projector for Movie & Gaming in Bright Living Space

FAQs

• Does the projector support HDMI Audio Return Channel (eARC)? How do you enable this function?

  Yes, the projector supports eARC on its HDMI-2 port (marked as Audio Return+). Please follow the instructions below to enable the eARC function on the projector from the OSD menu. Audio → Audio Output → Audio Return+ → OK

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• What is Auto Low Latency Mode (ALLM)?

  Auto Low Latency Mode is designed to minimize input lag and provide gamers with a smoother and more responsive gaming experience. By automatically detecting when a game is being played, ALLM optimizes the display's settings to reduce input lag and improve the gaming experience.

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• Does the V5000i/ V5010i support the full functions of HDMI version 2.1?

  No, the V5000i/ V5010i HDMI port only supports the 4K@120Hz input / 1080p@120Hz output and Auto Low Latency Mode (ALLM).

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• Why does the V5000i need to be paired with a specified projection screen? Why can't I use a separate screen which I purchase and assemble on my own? Is using another screen not as effective?

  The SNS21 is a screen designated for use by BenQ, that is suitable for use in brightly-lit rooms. Due to the wide array of projection screens on the market, BenQ cannot guarantee the effectiveness of screens other than the SN21, which has been specially designed by BenQ's lab to work with the V5000i. As such, we can guarantee that in a brightly-lit room, the visuals and colors produced by the V5000i coupled with an SN21 screen are as detailed and true-to-life as can be.

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• Can I use the projector as a wireless speaker? (with Android TV QS02 dongle)

  Yes, you can utilize the wireless casting feature of the QS02 Android TV dongle to connect external wireless speakers or headphones.

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• Should I turn on 4K motion enhancer or not?

  Well-known Hollywood director Chris McQuarrie and actor Tom Cruise have urged movie fans to disable motion-smoothing on their TVs, which causes the “soap opera effect,” making movies look like they were shot on high-speed video rather than film. To preserve the original filmmakers’ vision, our projector keeps 4K Motion Enhancer off by default to maintain the original 24fps frame rate that's recommended for movie. Catering to individual preferences, the projector still offers 4K Motion Enhancer to reduce motion blur in live sports events and fast-paced action in other HD programs.

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• Does the V5000i project images larger than 100”?

  V5000i guarantees a clear image in the size range of 70" to 100". When projecting images larger than 100", there may be slight blurring at the corners.

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• Can I configure different sound modes based on my preferences?

  Yes, the projector has a built-in audio equalizer so that users can customize the sound output settings based on their preferences. You can choose from the following sound modes which are suited for different types of content. Please follow the instructions below to change the sound mode in the OSD menu: Audio > Sound Mode selection

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• Does the projector support Bluetooth or Wi-Fi speakers?

  No, the projector does not have the capability to transmit audio via Bluetooth or Wi-Fi. We recommend connecting your speaker directly to your playback device or connecting the projector to an audio system via ARC/eARC for improved audio quality and to avoid latency issues associated with wireless transmission.

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• Can I turn on the Local Contrast Enhancer or MEMC while watching HDR10+ content?

  When watching HDR10+ content, you cannot enable Local Contrast Enhancer (LCE) at the same time. This is because HDR10+ does not allow additional contrast enhancement functions to be enabled, as they may conflict with other contrast-enhancing algorithms. However, it is okay to enable Motion Estimation and Motion Compensation (MEMC) at the same time.

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