X500i | 4K HDR 4LED Short Throw Console Gaming Projector

FAQs

• Does the projector support HDMI Audio Return Channel (eARC)? How do you enable this function?

  Yes, the projector supports eARC on its HDMI-2 port (marked as Audio Return+). Please follow the instructions below to enable the eARC function on the projector from the OSD menu. Audio → Audio Output → Audio Return+ → OK

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• Does the projector support full 3D formats?

  Yes, the projector supports full 3D formats including Frame Sequential (PC), Frame Packing (Blu-ray), Side by side and Top & Bottom (streaming) 3D formats.

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• Why does the 4K DLP Technology produce a slight high frequency noise?

  In order to create smooth 4K resolution images, True 4K DLP Technology utilizes high speed pixel displacement and the superimposition of pixels to produce the 8.3 million pixels seen by the viewer. An end result of this process is a degree of vibration that may results in a slight or unnoticeable high-frequency noise.

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• Do I need to replace the LED lamp of the projector?

  There is no need to replace it during the normal usage lifetime of the projector. Because the projector uses an LED light source instead of a lamp, it can last for about 20,000~30,000 hours so there is no need to change it during the normal usage lifetime of the projector. If you want to change the lamp, please notice that LED replacement is not user-serviceable, please contact the service center to replace it.

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• What type of 4K HDR signal is compatible with the projector?

  The compatible resolution is 3840 x 2160 in pixels at 24/25/30/50/60 (Hz). Please click and follow the instructions below, or read on to learn more about this topic.

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• How do you choose the best game mode on the projector?

  You can select one of the gaming modes in the following: FPS, RPG, or SPG. Please click and follow the instructions below, or read on to learn more about this topic.

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• Can I connect the projector to any game console?

  1. Yes, you can connect the projector to a Switch, PS4/PS5, and Xbox console using an HDMI cable.
  2. Yes, you can connect a Nintendo Switch (Switch Lite is not supported) directly to the projector via a USB-C cable.

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• What USB drive formats are supported by the Android TV dongle (QS02) & Google TV System?

  The Android dongle (QS02) & Google TV System supports the FAT32 and NTFS USB drive formats.

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• What streaming apps are available on the Android TV dongle (QS02) & Google TV?

  There are tons of the latest hit streaming apps, including Netflix, Disney+, Prime Video, Apple TV, HBO Max, YouTube, YouTube Music, Spotify, etc. Some of them have to be downloaded manually.

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• Can I watch Netflix on a projector using the Android TV dongle (QS02)?

  You can directly open and enjoy Netflix via the Android TV dongle (QS02). The QS02 comes pre-installed with Netflix and streaming support for 4K content, which you can also browse through and control via the projector remote(RCI074).

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