All Specifications

FAQs

• What is Log ID and how can I export it?

  Log ID is a record of software errors encountered when using Palette Master Ultimate. Export Log ID and provide to BenQ to debug. Learn how to export Log ID in user manual here.

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• What to do when the calibration fails?

  We’d recommend that you calibrate your monitor again. If the calibration still fails, export Log ID to BenQ to debug. Learn how to export Log ID here.

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• How does BenQ ICCsync work on PhotoVue Models?

  The ICC profile will be automatically applied once user switches calibration.

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• What do I need when calibrating a monitor?

  Calibrators like X-Rite i1 Display Pro and Datacolor Spyder X are needed. And download BenQ's hardware calibration softwares from our official website.

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• What is hardware calibration and how can it help me?

  Hardware calibration adjusts colors through direct monitor processing changes to achieve accurate colors. Please click and follow the instructions below, or read on to learn more about this topic.

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• How frequent should I calibrate the monitor?

  We suggest customers calibrate monitors every two weeks or every month at most for the best results.

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• Does my monitor need to be calibrated before use?

  With optimized factory calibration, you get the best monitor for color-critical work out of the box with numerous industry standard preset modes. Please click and follow the instructions below, or read on to learn more about this topic.

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• What is AQCOLOR Technology?

  BenQ's unique color technology delivers accurate colors from its professional monitors for its users to experience from color-critical monitors.Please click and follow the instructions below, or read on to learn more about this topic.

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