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EW2780U
Apple 新的 M1/M2 CPU 平台在通過 USB-C 連接時可能會導致解析度和刷新率限制在 4K 30Hz。為了解決此相容性問題,已為顯示器發布了新韌體,因此請確認更新。DisplayPort 和 HDMI 等其他連接沒有此問題。
EW3280U
EW3280U 同樣,解析度和刷新率限制為 4K 30Hz 是由於連接到基於 M1 和 M2 的設備時僅限於 USB-C 的相容性問題。新的韌體版本可用於解決此問題,這不會影響 DisplayPort 和 HDMI。
PD3220U/PD2720U/PD2725U
PD3220U/PD2720U/PD2725U 帶有 Thunderbolt 3/4 顯示器連接的 Apple M1/M2 設備可能會出現解析度和刷新率鎖定為 4K 30Hz。請確認您已安裝了 MacOS 11.5 或更高版本並安裝了所有最新更新以解決此問題,這是由過舊的作業系統版本引起的。
EX2780Q
EX2780Q Apple 的新 M1/M2 CPU 平台在通過 DisplayPort 和 USB-C 連接時可能會導致解析度和刷新率限制為 QHD 60Hz。為了解決此相容性問題,發布了新韌體。HDMI 等其他連接沒有此問題。
更多資訊,請參考BenQ知識中心 https://www.benq.com/en-us/knowledge-center/knowledge/how-do-i-connect-my-mac-m1-to-benq-monitor.html
若有任問題疑問,請聯繫BenQ 客服中心。
適用產品型號
EW2780Q, EW2780U, EW3280U , PD2725U, PD3220U