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如果有發現電視一連上WIFI後會有自動關機再開機的問題時, 請先確認您的韌體版本是否V1.0007或更新的版本
再由下列方式步驟確認電視端的WIFI接收功能是否正常:
1. 先接手機開啟熱點。
2. 到右上角【設定】。
3. 選擇【網路與網際網路】。
4. 進去後先將原先連接到路由器的WIFI先斷線。
5. 之後接上手機熱點WIFI。
6. 開啟電視中的Youtube或Netflix, 並持續觀察10~20分鐘, 確認在觀看節目的過程中沒再有自動關機再開機的現象產生。 以上步驟執行完成後:
如果手機WIFI連線後沒有自動關開機問題產生時, 代表大型液晶WIFI功能正常。
這時可先記錄您路由器的廠牌型號 , 通知網路電信的工程師確認路由器功率是否需要做調整或有要換機台的需要。 如果手機WIFI連線後還有自動關開機問題產生時, 代表大型液晶WIFI功能異常。
適用產品型號
E32-330, E40-530, E43-730, E50-730, E55-730, E65-730, E75-730