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BenQ 被非法業者冒用,以不實廣告企圖網路詐騙消費者
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1. 可先降低HDMI的EDID格式:
a. 首先可先確認電視端設定。先確認目前電視是設於遊戲機HDMI訊號源下。HDMI線材確認至少有支援到EDID2.0或2.1格式。
b.先按一下遙控器的【Dashboard】鍵。點選【設定】>【頻道和輸入來源】>【輸入裝置】>【HDMI訊號格式】。
將格式先設為EDID 1.4 , 由最基本EDID看看是否偏紫或偏粉之現象於1.4中還是會有。
如果設定為EDID 1.4, 還是有問題, 則需確認線材本身是否正常。如果EDID 1.4為正常, 那可建議將EDID 格式逐步提升到2.0。
2. 可建議先做切換HDMI訊號源:
如果發生問題的HDMI訊號源為HDMI1, 那也可建議將HDMI訊號源先調到HDMI2後, 再返回HDMI1去確認重新讀取HDMI1的訊號源, 是否就會好。
如果上述動作有確認做過, 但問題仍存在時, 則建議與BenQ的客服人員接洽, 以便更有效率的排除問題。
適用產品型號
J55-760, J65-760, J75-760, S65-950, S75-950