Page updated: May 2020
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請檢查輸入訊號是否在支援的解析度和時序範圍內。
有關詳細信息,請參閱用戶手冊中的“時序表”。
如果輸入到投影機的訊號處於支援的解析度和時序範圍內,請依照下列步驟操作。
1. 檢查投影機上的 HDMI EDID 設定(若有此選項)是否與您的視訊來源裝置相容。
• 若您的視訊來源裝置僅支援輸出 1080P 分辨率,建議選擇「標準 (Standard)」(1080P)選項。
• 若您的視訊來源裝置支援輸出 4K 分辨率,建議選擇「增強 (Enhanced)」(4K)選項。
• 如果只有音訊輸出,請檢查內容的 HDCP 版本。
• 若變更 HDMI EDID 設定後仍無法正常運作,請進行步驟 2。
2. 檢查將投影機與視訊來源設備直接連接時,是否能正常投影畫面。
• 若仍無法正常運作,請進行步驟 3。
3. 檢查使用 5 公尺長的 HDMI 銅線連接時,是否能正常投影畫面。
• 如果仍無法正常運作,則很可能是相容性問題;請提供以下資訊並聯絡 BenQ 以便進一步排查:
- BenQ 投影機上的 HDMI EDID 設置
- 設備與投影機的連接方式
- 視訊來源設備的型號
- 電線長度與材質
- 輸入來源的媒體平台
- 投影機目前的韌體版本