Settings
The settings menu allows users to configure their smart signage settings. There are two ways to open the menu:
- Home screen: Select System Settings
. For details, see Home screen.
- Remote control: Press the MENU button. For details, see Remote control.
Description
Connection
Switch input sources and adjust the display brightness and volume. For details, see Connection settings.
Display
Modify the picture mode, aspect ratio, input source names, and other related display settings. For details, see Display settings.
Audio
Put the display volume on mute, adjust the audio balance, and set the sound mode. For details, see Audio settings.
Advanced
Perform system updates, export log files, set a power schedule, and configure other advanced settings. For details, see Advanced settings.
Android
Perform a factory reset and access other Android settings. For details, see Android settings.
Connection settings
Menu Item
Description
Input source
Switch to a different input source.
For details, see Switching the input source.
Brightness
Adjust the slider to increase or decrease the display brightness.
Volume
Adjust the slider to increase or decrease the display volume.
Blank screen
Turn the screen blank while keeping the sound and all applications running.
For details, see the following topics:
Android settings
Open the Android settings menu.
For details, see Android settings.
Switching the input source
- Connect an input source to the display.
For details, see Connections.
- Perform one of the following actions
Method
Description
Input button
Press the input button on the back of the display.
Settings menu
- Open the System Settings
- Select an input source.
Remote control
Press the connection button 
Tip
To quickly go back to the Home screen, press the Home button 
Switching to blank screen
Method
Steps
Settings menu
- Open the Settings menu.
- Select
.
Remote control
Press the blue button. For details, see Remote control.
Tip
Use either method to exit the blank screen:
- Press the blue button on the remote control.
- Press the power button on the remote control.
- Press the power button on the display.
Display settings
Menu Item
Description
Power save mode
This mode conserves display power when the connected input source is either asleep or disconnected.
- Off: Always keep the screen on.
- Low: Enter sleep mode after five minutes.
- High: Power off the display after five minutes.
Power save mode start time
Set the timer that initiates power save mode.
Picture mode
Select from the following preset picture modes or set a custom mode.
- Standard
- Bright
- Soft
- Custom1/Custom2: Adjust the sliders for brightness, contrast, hue, sharpness, and saturation.
Color temperature
Select from the following preset modes:
- Cool
- Standard
- Warm
Custom source names
Set a custom source name for each input source. For details, see Setting an input source name.
Advanced settings
Menu item
Description
Aspect ratio
Select from the following options:
- 16:9
- Pixel-to-pixel (PTP)
EDID
Select an EDID setting to ensure minimal HDMI dropout when there is a mismatch between the maximum resolutions of the display and the input source.
- EDID 2.0: Use 4K (3840 × 2160) @ 60Hz
- EDID 1.4: Use 4K (3840 × 2160) @ 30Hz
- Auto
HDMI CEC
When this setting is enabled, users are able to control the display and all HDMI-connected devices with a single remote control.
HDMI ARC
Set the HDMI 1 port as audio output to other audio devices.
Pixel shift
When this setting is enabled, the display dynamically shifts the pixels on screen to prevent burn in when displaying static images.
Dynamic contrast ratio (DCR)
When this setting is enabled, the display dynamically adjusts the backlight based on the lightest and darkest items shown on screen.
Auto-switch source
When this setting is enabled, the display detects and switches to the new input source when it is connected to the display, and automatically reverts to the default Android screen when the source is disconnected.
Blank button on remote
Set the behavior of the blank button on the remote control. For details, see Configuring the remote control blank screen setting.
Setting an input source name
- In Display settings, select Custom source names.
- Select an input source.
- Enter a new name.
- Maximum length: 20 characters
- Supported characters: This field supports all characters. Special characters count as two characters.
- Select Save.
Configuring the remote control blank screen setting
- Open the System Settings
- Go to Display > Advanced settings > Blank button on remote.
- Select either Monitor off & Mute or Monitor off.
Audio settings
Menu Item
Description
Mute
Mute all sounds from the display.
Note
Balance and sound mode are unavailable when the display audio is set to mute.
Sound output
Select your audio output source.
- Both: Output from both smart signage and external speaker
- Line out: Output from external speaker
- Speaker: Output from smart signage
Balance
Move the slider to adjust the audio output balance.
Sound mode
Select from the following preset sound modes:
- Standard
- News
- Cinema
- Sports
- Music
Reset to default
Reset the display audio to its default settings.
Advanced settings
Menu Item
Description
Network & internet
Use either Ethernet or Wi-Fi to connect the display to the internet. For details, see the following topics:
Apps
Manage the applications installed on the display.
System
Modify system settings such as the display language and time, or reset the display to its default factory settings. For details, see the following topics:
Language
Set the OSD menu language.
Timezone
Set the display timezone from the following options:
- Automatic timezone
- Select Time zone
System orientation
Set the system orientation to either landscape or portrait.
Power & sleep
The display powers off or enters sleep mode after being inactive for a specified period of time. For details, see Configuring power and sleep settings.
Display locks
Enabling any of the settings listed on this screen locks the input functionality of their respective hardware components. For details, see Configuring the display locks.
Menu item
Description
Show apps in landscape
When this setting is enabled, all apps will be displayed in landscape mode.
Accessories
Configure the default microphone and camera settings for the display.
Startup settings
Configure the startup and shutdown behavior and controls for the display. For details, see Configuring startup and shutdown settings.
Power schedule
Set a recurring schedule to automatically power on and power off the display at specific times during the week. For details, see Setting a power schedule.
Log export
Export the system logs for monitoring and troubleshooting. For details, see Exporting system logs.
USB Cloning
Export the display settings to a USB drive so they can be cloned to other displays of the same model. For details, see the following topics:
System update
Manually update the display firmware. For details, see Updating the firmware.
About
View device details including the device name, model, serial number, and firmware version.
Connecting to the internet
Method
Steps
Ethernet
- Ensure that the Ethernet cable is connected to the display.
For details, see Connections. - Open the System Settings
- Select Advanced > Network & internet.
The Network & internet menu appears. - Select Ethernet.
- Enable the Ethernet connection.
Wi-Fi
- Ensure that a Wi-Fi adapter is connected to the display.
For details, see Adapters. - Open the System Settings
- Select Advanced > Network & internet.
The Network & internet menu appears. - Select Internet.
- Enable Wi-Fi.
The list of available networks appears on screen. - Select a network.
- Enter the Wi-Fi password.
Configuring proxy settings
- Ensure that the display is connected to a local area network.
For details, see Connecting to the internet. - Open the System Settings
- Select Advanced > Network & internet.
The Network & internet menu appears. - Select Ethernet.
- Configure any of the following settings:
- DHCP or Static IP
- IP address: Enter a fixed IP address.
- Default gateway: Enter the IP address of the default gateway.
- Netmask: Enter the netmask to subdivide the IP address.
- DNS 1: Enter an IP address for the primary DNS server.
- DNS 2: Enter an IP address for the secondary DNS server.
- Proxy settings
- Proxy: Select between None, Manual, and Proxy Auto-Config.
- Proxy hostname: Enter a host name for the proxy.
- Proxy port: Specify the port to use.
- Bypass proxy for: Specify one or more addresses.
- DHCP or Static IP
Installing a Wi-Fi certificate
- Ensure that the display is connected to a local area network.
For details, see Connecting to the internet. - Open the System Settings
- Select Advanced > Network & internet.
The Network & internet menu appears. - Select Internet.
- Scroll to the bottom of the screen, and then select Network preferences.
- Select Install certificates.
The Android file browser appears. - Select
and then locate the Wi-Fi certificate file.
- Select the file, and then enter a name for the certificate.
- Select OK.
Configuring language settings
- Open the System Settings
- Select Advanced > System.
The System menu appears. - Select Languages & input.
- Perform one or more of the following actions:
Action
Steps
Change the display language
- Select Languages.
- Select a language from the list.
Tip
Select Add a language to add a language to the list
Set the language for each app
- Select App Languages.
- Select an app from the list.
- Select a language from the list.
Setting the display time
- Open the System Settings
- Select Advanced > System.
The System menu appears. - Select Date & time.
- Perform one or more of the following actions:
Set the time
Steps
Automatic
Enable Set time automatically.
Manual
- Disable Set time automatically.
- Select Date.
- Specify the date, and then select OK.
- Select Time.
- Specify the time, and then select OK.
Set the time zone
Steps
Automatic
- Enable Set time zone automatically.
- (Optional) Enable Use location to set time zone.
Manual
- Disable Set time zone automatically.
- Select Time zone.
- Select a region and a time zone.
Set the time format
Steps
Automatic
Enable Use locale default.
Manual
- Disable Use locale default.
- Enable or disable Use 24-hour format.
Performing a factory reset
Warning
Performing a factory reset erases all data from the display and restores all the original device settings. Make sure to back up all important files, settings, and data before proceeding with the following steps.
- Open the System Settings
- Select Advanced > System.
The System menu appears. - Select Reset options.
- Select Erase all data (factory reset).
- Select Erase all data.
Configuring the display locks
- Open the System Settings
- Select Advanced > Display locks.
- Enable or disable any of the following locks:
Menu item
Description
Keypad lock
Prevent users from using any of the buttons on the display control panel.
Remote control lock
Prevent users from using the remote control with the display.
Tip
In case all locks are enabled, press and hold the MENU button on the remote control for five seconds to disable them.
Configuring startup and shutdown setting
- Open the System Settings
- Select Advanced > Startup settings.
- Configure any of the following settings:
Setting
Description
Startup source
Set a default input source that will be automatically loaded when the display is powered on.
Wake-on-LAN
When this setting is enabled, administrators can remotely power on the display through the local area network (LAN).
Standby after startup
When this setting is enabled, the display enters sleep mode after the display is powered on.
Source wake up
When this setting is enabled and the display is powered off, it automatically powers on the display when a user connects an external input source.
Power switch
Select the default power-on behavior of a powered-off display once it is connected to a power source.
- Off: Keep the display powered off.
- On: Automatically power on the display.
- Last: Remember the last power-on status and apply that to the display.
Power off reminder
When this setting is enabled, the power off countdown appears before the display powers off. This only applies to when the display is following a power schedule or power off timer.
Configuring power off and sleep settings
- Open the System Settings
- Select Advanced > Power & sleep.
- Set the power off timer.
- Set the sleep timer.
Setting a power schedule
Important
- You can add up to 7 schedule for a single display.
- Make sure to check for conflicts when setting a schedule. If there are two or more overlapping power schedules, the display will apply all of them.
- Open the System Settings
- Select Advanced > Power schedule.
- Select a weekday.
- Set the startup and shutdown times.
- Select a startup source.
- Select Save.
The schedule is added to the list and is enabled by default.
Exporting system logs
- Connect a USB drive to the display.
- Open the System Settings
- Select Advanced > Log export.
- Select your USB drive as the output directory.
- The system logs are exported to a "benq" folder in the USB drive.
Updating the firmware
Warning
- The firmware update requires a system restart. Make sure to save all important data before proceeding.
- The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
- Open the System Settings
- Select Advanced > System update.
- Select Update system.
The system downloads and updates the firmware and then restarts automatically.
Exporting display settings
- Connect a USB drive to the display.
- Open the System Settings
- Select Advanced > USB cloning > Export settings.
A confirmation message appears. - Select OK.
The settings are exported as "benq/Settings.json" to the USB drive.
Importing display settings
- Connect the USB drive containing the settings file to the display.
- Open the System Settings
- Select Advanced > USB cloning > Import settings.
The file selection window appears. - Select the settings file, and then select OK.
The display imports the settings. - Restart the display.
Android Settings
The Android settings menu combines all the miscellaneous device settings including factory reset, network and internet, Bluetooth connections, and app permissions.
There are two ways to access the Android settings menu:
- Home screen: Select More
on the home screen, and then select Settings
.
- Remote control: Press the ALL APPS button, and then select Settings
