Product overview

This chapter provides basic information about the digital signage ST04 series.

Specifications

Important

Modifying the hardware or software of your BenQ product invalidates the warranty. BenQ is not responsible for any damage or data loss caused by the unauthorized modifications to both and hardware and software and the installation of third-party add-ons and applications.

Panel

ST4304

ST5504

ST6504

Screen size

43"

55"

65"

Panel type

ADS

ADS

ADS

Resolution

UHD 3840 × 2160 pixels

UHD 3840 × 2160 pixels

UHD 3840 × 2160 pixels

Active area

941.2 × 529.4 mm

1209.6 × 680.4 mm

1428.5 × 803.5 mm

Response time

8 ms

8 ms

8 ms

Aspect ratio

16:9

16:9

16:9

Orientation

Landscape and Portrait

Landscape and Portrait

Landscape and Portrait

Contrast ratio

1,200:1

1,200:1

1,200:1

Color depth

10-bit

10-bit

10-bit

Color gamut

(CIE 1976)

72% NTSC, 99% sRGB

72% NTSC, 99% sRGB

72% NTSC, 99% sRGB

Panel brightness (without glass)

350 nits

350 nits

350 nits

Backlight life

30,000 hrs

30,000 hrs

30,000 hrs

System

ST4304

ST5504

ST6504

CPU

4 × Arm Cortex-A73

4 × Arm Cortex-A73

4 × Arm Cortex-A73

GPU

Arm Mali-G52 MC1

Arm Mali-G52 MC1

Arm Mali-G52 MC1

Memory

4 GB

4 GB

4 GB

Storage

32 GB

32 GB

32 GB

Operating system

Android 14

Android 14

Android 14

Connectivity

ST4304

ST5504

ST6504

USB Type-A

2 × 2.0

2 × 2.0

2 × 2.0

HDMI (in | out)

2 × HDMI 2.0 | 0

2 × HDMI 2.0 | 0

2 × HDMI 2.0 | 0

Audio out

1 × 3.5 mm audio out jack

1 × 3.5 mm audio out jack

1 × 3.5 mm audio out jack

RS-232 (in | out)

1 | 0

1 | 0

1 | 0

Ethernet

1 × 10/100 Mbps (Android)

1 × 10/100 Mbps (Android)

1 × 10/100 Mbps (Android)

Built-in peripherals

ST4304

ST5504

ST6504

Speaker

2 × 12 W

2 × 12 W

2 × 12 W

IR sensor

1

1

1

Power

ST4304

ST5504

ST6504

ENERGY STAR®

Yes

Yes

Yes

Power

AC 100-240V 50/60Hz

AC 100-240V 50/60Hz

AC 100-240V 50/60Hz

Standby power consumption

< 0.5 W

< 0.5 W

< 0.5 W

Typical power consumption

60 W

71 W

76 W

Physical

ST4304

ST5504

ST6504

Dimensions (W × H × D)

965 × 554.9 × 59.1 mm

(38 × 21.9 × 2.3 inch)

1234.2 × 706.7 × 58.9 mm

(48.6 × 27.8 × 2.3 inch)

1452.9 × 829.2 × 59.7 mm

(57.2 × 32.7 × 2.4 inch)

Shipping dimensions
(W × H × D)

1075 × 683 × 127 mm

(42.3 × 26.9 × 5 inch)

1386 × 845 × 130 mm

(54.6 × 33.3 × 5.1 inch)

1635 × 987 × 159 mm

(64.4 × 38.9 × 6.3 inch)

Weight
(product I shipping)

7.9 kg | 11.7 kg

(17.4 | 25.8 lbs)

12 kg | 17.4 kg

(26.5 | 38.4 lbs)

16.9 kg | 25.3 kg

(37.3 | 55.8 lbs)

Mount (screws)

VESA 200 × 200 mm (4 × M6 × 15 L)

VESA 400 × 200 mm (4 × M6 × 15 L)

VESA 400 × 400 mm (4 × M6 × 15 L)

Environment

ST4304

ST5504

ST6504

Storage temperature

-10°C - 60°C | -14°F - 140°F

-10°C - 60°C | -14°F - 140°F

-10°C - 60°C | -14°F - 140°F

Operating temperature

0°C - 40°C | 32°F - 104°F

0°C - 40°C | 32°F - 104°F

0°C - 40°C | 32°F - 104°F

Storage humidity

10%~80% RH non-condensing

10%~80% RH non-condensing

10%~80% RH non-condensing

Operating humidity

10%~80% RH non-condensing

10%~80% RH non-condensing

10%~80% RH non-condensing

Software

ST4304

ST5504

ST6504

Wireless screen sharing

InstaShare 2

InstaShare 2

InstaShare 2

Device management

DMS

DMS

DMS

Content management

X-Sign

X-Sign

X-Sign

Accessories

ST4304

ST5504

ST6504

Cables

  • 1 × HDMI (1.5 m | 4.9 ft)
  • 1 × RS-232 (1.8 m | 5.9 ft)
  • Power cord (by SKU)
  • 1 × HDMI (1.5 m | 4.9 ft)
  • 1 × RS-232 (1.8 m | 5.9 ft)
  • Power cord (by SKU)
  • 1 × HDMI (1.5 m | 4.9 ft)
  • 1 × RS-232 (1.8 m | 5.9 ft)
  • Power cord (by SKU)

Remote control

1

1

1

Note

Specifications and features are subject to change without notice.

Dimensions

ST4304

ST4304_dimension_0106
ST4304_dimension_0106

ST4304_dimension_0106
ST4304_dimension_0106

ST5504

ST5504_dimension_0106
ST5504_dimension_0106

ST5504_dimension_0106
ST5504_dimension_0106

ST6504

ST6504_dimension_0106
ST6504_dimension_0106

ST6504_dimension_0106
ST6504_dimension_0106

Package contents

Verify all the contents after opening the package. If any item is missing or damaged, please contact your dealer immediately.

1_package contents

LCD monitor

1_package contents

Remote control

1_package contents

Power cord*

1_package contents

HDMI cable × 1

1_package contents

RS-232 cable × 1

1_package contents

User documents

  • Quick start guide
  • Regulation sheets
1-4_package contents_ST04

WiFi cover with screws

Note

* The type and quantity of power cord may differ depending on the region of purchase.

  • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

Important

  • Ensure that there are no accessories left inside the box before discarding the packaging.
  • Do not leave plastic bags within reach of young children or babies.
  • Dispose of packaging materials wisely. Consider recycling the cardboard carton or storing the package for future transport of the display.

Components

Front panel

1_components
1_components
  1. IR sensor
  2. Power status light

Left panel

1_components
1_components
  1. 3.5 mm audio out jack1
  2. USB 2.0 Type-A ports2
  3. HDMI in ports3
  4. Gigabit Ethernet ports4
  5. RS-232 in port

Note

1 The 3.5 mm audio out jack does not support audio input, including microphone input from headset devices.

2 These USB 2.0 Type-A ports are dedicated for the Bluetooth Wi-Fi adapter.

3 The HDMI 1 port supports HDMI ARC.

4 The Gigabit Ethernet ports support data transfer speeds of 10/100 Mbps.

Bottom panel

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1_components
  1. Speakers
  2. Power input
  3. Power switch

Rear panel

1_components
1_components
  1. Power button
  2. Input button1

Note

1 Users can press the input button to switch between input sources. For details, see Switching the input source.

VESA specifications

Screw size: M6 × 15 L

1_components
1_components

Dimension

43"

55" 

65"

A

200 mm

400 mm

400 mm

B

199.3 mm

244.6 mm

197.4 mm

C

200 mm

200 mm

400 mm

Installation requirement

Category

Item

Environment

  • Room temperature: 0 to 40˚C (32 to 104˚F)
  • Non-condensing relative humidity: 10 to 80%
  • Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals

Hardware and peripherals

Wireless USB adapter and/or Ethernet cable

Tools

  • Scissors
  • Phillips screwdriver
  • Padding
  • Anti-static wrist strap

Setting up the display

  1. Place the display in an environment that meets the requirements.
    For details, see Installation requirements.
  2. Add the display to DMS.
    For details, see Adding the display to DMS.
  3. Unbox the display.
    For details, see Unboxing.
  4. Mount the display.
    For details, see Mounting.
  5. Install any additional accessories and peripherals.
    For details, see the following topics:
  6. Connect the power cord and all applicable cables.
  7. Power on the display.
    For details, see Powering on the display.
  8. Set up launcher.
    For details, see Setting up launcher.