Page updated: May 2020
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請參閱以下故障排除步驟來修復 HDR 檢測問題。
1. 檢查您的官方投影儀規格,確保其支持 HDR
• 如果投影機不支持HDR,請更換為支持HDR 的投影機。
• 如果您使用的投影儀支持 HDR,請轉至步驟 2
2. 檢查是否可以通過投影儀和視頻源之間的直接連接檢測 HDR,無需 AV 接收器、HDMI 分配器或適配器
•如果可以檢測到 HDR,請聯繫源設備的製造商進行進一步調查。
• 如果仍然無法檢測到 HDR,請轉至步驟 3
3. 檢查投影機上的 HDMI EDID 設置是否切換為增強
• 如果HDMI EDID 不是增強型,請將其切換為增強型。
• 如果即使當 HDMI EDID 為增強時仍無法檢測到 HDR,請聯繫 BenQ 並提供以下信息以作進一步調查。
- 輸入源設備和 BenQ 的設置
- 投影儀 設備和投影儀如何連接
- 視頻源設備的型號
- 電纜長度和材料
- 輸入源媒體平台
- 投影儀上運行的固件版本