If your network is in a private environment, please add a whitelist for DMS Cloud using the following URLs.
URL / DNS
Description
Port
https://dms.benq.com/
API URL (DMS Cloud & Local)
http(80)/https (443)
https://vod.benq.com/
Get Device JSON files (DMS Cloud & Local)
http(80)/https (443)
http://staging2.benq.com
Get Device JSON files (v1.0.0.1) (DMS Cloud Only)
http(80)/https (443)
https://dms-relay.benq.com
MQTT Connection (DMS Cloud Only)
http(80)/https (443)
https://cmota.s3.amazonaws.com/
https://cmota.s3.ap-northeast-1.amazonaws.com
MDA command data used by DMS > (DMS Cloud & Local)
http(80)/https (443)
https://dsdownload.benq.com
Verify Key or Release Key (DMS Local Only)
http(80)/https (443)
apexd90h2t5wg-ats.iot.eucentral-1.amazonaws.com
AWS IoT service for MQTT Connection > (DMS Cloud)
http(80)/https (443)
apexd90h2t5wg-ats.iot.eucentral-1.amazonaws.com
AWS IoT service for MQTT Connection > (DMS Local)
(443/8883 port)
https://benq-dms-eu.s3.eu-central-1.amazonaws.com
DMS firewall
port 80/443
N/A
DMS Local search device protocol
Ping (ICMP)