Before you use DMS Cloud to manage your device(s), the following setup procedures must be completed:
- Connect the devices to a network with Internet access
- Ensure the computer using DMS Cloud is connected to a network with Internet access
- Configure device settings. See Configure settings (for projectors only).
Note
- For details on the location of ports and connectors, please refer to the documentations for the computer and devices.
- [For Projectors only]: Ensure that the IP address for each projector is properly set and that the IP address is shown on the OSD menu of the projector. You may need to contact your network administrator for assistance in setting the projectors’ IP addresses.
Configure settings (for projectors only)
For DMS Cloud to access a projector while it is in standby mode, the settings on the projector must be pre-configured by your IT administrator to ensure that the Enable Network Standby Mode setting in the projector’s setting menu is set to On.
Note
- For BenQ projectors, this setting can be found in either the System > Standby Settings > Network or Advanced > Standby Settings > Network menu.
- For non-BenQ projectors, refer to the documentation for the device.
- For certain projectors, “Monitor Out” should be enabled in the standby settings menu to ensure that the projector is accessible while in standby mode. Refer to your projector’s user manual for details.
Sign in to DMS Cloud
To enter DMS Cloud, open the following link in your browser: http://dms.benq.com. Enter your BenQ account to sign in.
Note
- If you are not the administrators in your organization and your account is not activated yet, please contact your administrators.
Access device info
Access device info in DMS Client
Only available for products that support DMS Client app.
Note
- Ensure that your devices are connected to a network with Internet access, as described in Initial setup.
Open the DMS Client app on the device you want to add. The Unique ID and Pairing Code will be shown on the screen. BenQ also develops a mobile app called BenQ DMS Tool, which you can use to scan and enroll devices.
Download device info from DMS Local
Export the device listings in CSV form from DMS Local. See the “Exporting Device Listings” section in the DMS Local user manual for details.
Add devices
To manage devices via DMS Cloud, the devices must first be added into the DMS Cloud device database. You can use any one of the following methods to add devices into DMS Cloud:
- Add devices in DMS Cloud
- Add devices via the BenQ DMS Tool App
- Enable AMS service to bind devices
- Transfer DMS local device to DMS Cloud via Agent Mode and scan the QR code to enroll device by DMS Tool App.
Add devices in DMS Cloud
- Make sure you have your device information ready. See Access device info in DMS Client or Download device info from DMS Local for details.
- Go to
Devices > Devices.
- Select
Add > Devices.
- Choose to add devices through Bulk enrollment or Individual enrollment.
- Follow the on-screen descriptions to enroll your device.
Add devices via the BenQ DMS Tool App
Use BenQ’s DMS Tool mobile app to add a device to your DMS Cloud account. To add a device via the DMS Tool App:
- On your mobile device, install BenQ DMS Tool app in the iOS App Store or Google Play Store.
- Sign in to the BenQ DMS Tool app with your BenQ account.
- Select
- Barcode: Find your product’s barcode on the side of the package box or on the side of the product.
- QR code: To find the QR code for your BenQ product, see Access device info in DMS Client.
Enable AMS service to bind the Device
When you enable AMS service and sign in an admin account, you can bind the device under your organization. The bound device will display on the Device list of DMS as well.