Item
DMS Cloud features the device panel to monitor the status of your device. To view detail information of your device, see Quick settings in action bar and Detail information for each device.
Device page overview
Description
1. Add
Add a new device/group/tag.
2. Tags
View and edit tags.
3. Search
Find specific devices.
4. Filter
Filter to show specific devices.
5. Download
Click to export the current data report as a CSV file. The file includes
6. Select columns
Customize the information displayed on the list.
7. Device list
Shows enrolled devices.
8. Groups
Shows all device groups managed by DMS Cloud. See Manage groups for details.
Add groups/tags
- Go to
Devices > Devices.
- Select
Add > Group/Tag.
- Enter a name.
- Select Add.
Manage groups
Select Groups to view all device groups. Select
Collapse to hide the group panel.
Edit a group name
1. Select Groups.
2. Point to the group you want to edit. The icon appears.
3. Select and choose to Edit group name.
4. Specify a new name and select Edit.
Delete a group
1. Select Groups.
2. Point to the group you want to edit. The icon appears.
3. Select and choose to Delete a group.
4. Select Delete.
Move groups
1. Select Groups.
2. In the group panel, select and hold a group you want to move.
3. Slide the group to where you want and drop it.
Quick settings in action bar
Once one or more devices are selected in the device list, the action bar appears. The action bar provides tools for IT administrators to apply general settings quickly.
Item
Description
1. Control
Shows the control panel for quick settings. See Control panel.
2. Tags
Manage tags of the selected devices.
3. Detail info*
Navigate to detail information page of a device.
4. Install apps*
Install apps to a selected device.
5. Manage apps*
Manage installed apps on a selected device.
6. Apply policy
Apply a certain policy to the selected devices.
7. Move to group
Move devices to another group. See Move devices between groups.
8. Unenroll device
Remove the selected device from your organization.
* The option only appears when a single device is selected.
Control panel
1. Go to Devices > Devices.
2. Select the devices you want to edit. The action bar appears.
3. Select Control to open the control panel.
4. Select the control options to make the adjustments.
5. Select to close the control panel.
Delete a device
- Go to
Devices > Devices.
- Select the device you want to delete.
- In the action bar, select
Unenroll device.
Move devices between groups
- Go to
Devices > Devices.
- Select the devices you want to move.
- In the action bar, select
Move to group.
- Choose a new group for the devices.
- Select Apply.
Apply policy to a device
- Go to
Devices > Devices.
- Select the devices you want to edit.
- In the action bar, select
Apply policy.
- Choose the policy to apply.
- Select Deploy.
Access device detail
Enter device detail page
1. On the navigation panel, select Devices > Devices.
2. Select Detail info from a device you want to edit.
3. A page with full information of the device appears.
4. Select a tab to view and edit detail information of the device.
Note
You can also use Control for quick device settings. See Control panel.
Detail information for each device
Select a tab to view and edit detail information of the device.
Status
Shows the status of devices. Most of the device settings can be found here. See below for available options:
Item
Description
1. About
Shows detailed information for a device. You can edit your device name, group and tags here. See Edit common information of a device for details.
2. Privacy and security
See Apply policy or security certificates for details
3. Update
- If there’s an available update, click Download and update to execute.
- To ensure the applications run on your device are up to date, you can turn on the auto application update.
4. Memory and storage
Shows the CPU and memory usage of your device.
- For CPU and memory, click Optimize to free up memory by stopping background apps.
- For Storage, click Free up space to delete the user and download folder. Ensure that there are no important files inside before you proceed.
5. Display and volume
- Allows you to adjust display settings including Brightness, Picture mode, Color temperature, Aspect ratio, Sleep mode and Power save mode.
- Allows you to adjust display volume.
Note: Support for each display settings depends on model.
6. Network
Shows a list of saved networks. To add or delete networks, see Add a network.
7. System
- Source settings: Set your input source.
- Advanced settings: Configure the display locks.
Note: Support for each display settings depends on model.
8. Automation
Manage automation rules for the smart display. Select and add an automation. Or follow the Add automation instruction to create an automation first.
9. Command
Enter a command to initiate Sleep, Reboot, or Shut down of the device. Or enter a direct command input to control the display.
10. Delete
Click Delete to remove the device from your DMS list.
Edit common information of a device
- On the Devices page, select
Detail info from the device you want to edit. See Enter device detail page for details.
- Under the Status tab, go to General > About.
- Select
Edit to rename the device or edit its groups and tags.
- Select Update/Apply.
Apply policy or security certificates
- On the Devices page, select
Detail info from the device you want to edit. See Enter device detail page for details.
- Under the Status tab, go to General > Policy and security.
- For Policy, select
Edit and choose a policy to deploy. Or follow the Add a new policy instruction to build a policy first. (See Add a new policy.)
- Select Deploy to apply the selected policy.
- For advanced security purpose, click
Add to upload a security certificates for this device
Add a network
- On the Devices page, select
Detail info from the device you want to edit. See Enter device detail page for details.
- Under the Status tab, go to Advanced > Network
- Click
to add a network.
- Ensure the wifi network interface is enabled or the wifi dongle is plugged into the smart display.
- Fill up the information of the network.
- Click Apply to complete the settings.
- If you’d like to delete the saved networks, click
and click Delete.
Apps
Item
Description
1. Launcher settings
Available options are as below:
2. All apps
See Manage apps on a device for details.
Remotely control BenQ AMS settings
Note
Supported models: RP04, RM04 series
For certain models, you can configure the AMS settings from DMS cloud. Once enabled, BenQ AMS device access settings cannot be changed from the devices and can only be managed by BenQ DMS.
1. On the Devices page, select Detail info from the device you want to edit. See Enter device detail page for details
2. Go to Apps > Launcher settings.
3. Enable Remotely control BenQ AMS settings.
4. Under the settings window, enable Activate BenQ AMS. A settings window pop up.
5. Change your local admin password here and then select Confirm.
Important
Make sure to set a strong local administrator password to prevent unauthorized access to the display. This password is different from the administrator credentials that are used to log in to BenQ cloud services such as BenQ DMS, AMS, and the IAM system.
6. You can select Access security to adjust other available settings.
7. The settings under Access security vary by model. Available options include:
Setting
Description
Authentication mode
Enable this setting requires all users to log in with their BenQ AMS account to access the device and its features, including apps, input sources, and sidebars.
Guest login
Enable this setting allows users without an AMS account to access your device by logging in as a guest.
User-defined screen lock settings
Enable this setting allows BenQ AMS users to configure the Android native screen lock settings.
Enable Authentication mode
You can remotely control the display's AMS settings and enable authentication mode in BenQ DMS.
- On the Devices page, select
Detail info from the device you want to edit. See Enter device detail page for details.
- Go to Apps > Launcher settings.
- Enable Remotely control BenQ AMS settings. A settings window pop up.
- Select Activate BenQ AMS.
- Set the local admin password or use the default one.
- Under Access security, turn on Authentication mode so that no guest login is allowed and all users need to login with their BenQ account to access the smart display.
Wallpaper settings
- Under Launcher settings > Wallpaper, click on the image to upload/edit the Main screen and User default home screen.
- Switch the toggle to define whether to override user's wallpaper settings.
Manage apps on a device
- View all of the installed apps here.
- Updates
System will automatically check if there’s an available update. Click Update to execute. Install
Select to add specific apps to the display.Search
Select to look for installed apps.- App information & clear app data
Click on an app, then you can choose to clear cache or clear data. - Uninstall app / Revert update
Except for the preinstalled apps, you could uninstall or revert app to the last version.