Settings

The Settings menu allows users to configure their smart signage settings. There are three ways to open the menu:

  • Taskbar: Select the Settings button. For details, see Home screen.
  • Remote control: Press the MENU button. For details, see Remote control.

Connection settings

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Menu Item

Description

Input source

Switch to a different input source.

For details, see Switching the input source.

Brightness

Adjust the slider to increase or decrease the display brightness.

Volume

Adjust the slider to increase or decrease the display volume.

Blank screen

Turn the screen blank while keeping the sound and all applications running.

For details, see the following topics:

Android settings

Open the Android settings menu.

For details, see Android settings.

Switching the input source

  1. Connect an input source to the display.
    For details, see Connections.
  2. Open the Settings menu.
  3. Select an input source.

Tip

To quickly go to the Home screen, press the Home button   on either the display control panel or the remote control.

Switching to blank screen

Method

Steps

Settings menu

  1. Open the Settings menu.
  2. Select  .

Remote control

Press the blue button. For details, see Remote control

Tip

Use either method to exit the blank screen:

  • Press the blue button on the remote control.
  • Press the power button on the remote control.
  • Press the power button on the display.

Display settings

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Menu Item

Description

Power save mode

This mode conserves display power when the connected input source is either asleep or disconnected.

  • Off: Always keep the screen on.
  • Low: Enter sleep mode after five minutes.
  • High: Power off the display after five minutes.

Power save mode start time

Set the timer that initiates power save mode.

Eye-care

(Available by 2025 Q2)

When this setting is enabled, the display turns on low blue light mode.

Picture mode

Select from the following preset picture modes or set a custom mode.

  • Standard: For basic signage application.
  • Pantone: For better color matching with Pantone standards.
  • M-book: Minimizes the visual differences between the monitor and the connected MacBook series product.
  • Cinema: For playing video projects, films, and videos with stunning clarity and depth. Unlock HDR10 by connecting an HDMI cable for brighter highlights, deeper blacks, and richly detailed shadows.
  • High-detail: For viewing technical documents like blueprints, schematics, and floorplans. This mode sharpens on-screen text and improves visibility of fine details.
  • Sketch: A grayscale mode that makes looking at sketches and drawings easier on the eyes by highlighting contrast, adding warmth, and lowering the display’s brightness to simulate the feel of looking at paper.
  • Custom1/Custom2: Adjust the sliders for brightness, contrast, hue, sharpness, and saturation.

Color temperature

Select from the following preset modes:

  • Cool
  • Standard
  • Warm

Custom source names

Set a custom source name for each input source. For details, see Setting an input source name.

Advanced settings

Menu item

Description

Aspect ratio

Select from the following options:

• 16:9

• Pixel-to-pixel (PTP)

EDID

Select an EDID setting to ensure minimal HDMI dropout when there is a mismatch between the maximum resolutions of the display and the input source.

  • EDID 2.0: Use 4K (3840 × 2160) @ 60Hz
  • EDID 2.0 (YUV420): Use 4K (3840 × 2160) @ 60Hz
  • EDID 1.4: Use 4K (3840 × 2160) @ 30Hz

HDMI CEC

When this setting is enabled, users are able 

to control the display and all HDMI-connected 

devices with a single remote control.

HDMI ARC

Set the HDMI port as audio output to other audio devices.

Dynamic contrast ratio (DCR)

When this setting is enabled, the display dynamically adjusts the backlight based on the lightest and darkest items shown on screen.

Auto-switch source

When this setting is enabled, the display detects and switches to the new input source when it is connected to the display, and automatically reverts to the default Android screen when the source is disconnected.

Blank button on remote

Set the behavior of the BLANK button on the remote control. For details, see Configuring the remote control blank screen setting

Setting an input source name

  1. In Display settings, select Custom source names.
  2. Select an input source.
  3. Enter a new name.
    -Maximum length: 20 characters
    - Supported characters: This field supports all characters. Special charaers count as two characters.
  4. Select Save.

Configuring the remote control blank screen setting

  1. Open the Settings menu.
  2. Go to Display > Advanced settings > Blank button on remote.
  3. Select either Monitor off & Mute or Monitor off.

Audio settings

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Menu Item

Description

Mute

Mute all sounds from the display.

Note

Balance and sound mode are unavailable when the display audio is set to mute.

Enable line out audio and built-in speakers

When this setting is enabled, the display can simultaneously play audio from any external speaker connected to the 3.5 mm audio out jack and the display’s built-in speakers.

Balance

Move the slider to adjust the audio output balance.

Sound mode

Select from the following preset sound modes:

 

  • Standard
  • News
  • Cinema
  • Sport
  • Music

 

Reset to default

Reset the display audio to its default settings.

Advanced settings

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Menu Item

Description

Network & internet

Use either Ethernet or Wi-Fi to connect the display to the internet. For details, see the following topics:

Apps

Manage the applications installed on the display. For details, see Apps.

System

Modify system settings such as the display language and time, or reset the display to its default factory settings. For details, see the following topics:

Language

Set the OSD menu language.

Timezone

Set the display timezone from the following options:

  • Automatic timezone
  • Select Time zone

Keep Wi-Fi enabled while using Ethernet

This setting is enabled by default and allows users to enable the Ethernet and Wi-Fi connections at the same time.

When this setting is disabled, connecting to the internet using one method automatically disables the other.

System toolbar

When this setting is enabled, users can access the sidebar. For details, see Sidebar(Sysyem toolbar).

InstaShare Button mode

When this setting is enabled, users can use their InstaShare Button with the smart signage without using the InstaShare 2 app. The mode appears as one of the input sources in the Connection settings menu. For details, see the following topics:

Launch InstaShare Button mode on startup

When this setting is enabled and the smart signage is powered on, the display automatically switches to InstaShare Button mode three minutes after startup.

Show apps in landscape

When this setting is enabled, all apps will be displayed in landscape mode.

Power & sleep

Set a recurring schedule to automatically power on and power off the display at specific times during the week. For details, see Configuring power off and sleep settings.

Display locks

Enabling any of the settings listed on this screen locks the input functionality of their respective hardware components. For details, see Configuring the display locks.

Accessories

Configure the default microphone and camera settings for the 

display. For details, see the following topics:

Startup settings

Configure the startup and shutdown behavior and controls for the display. For details, see Configuring startup and shutdown settings.

Menu item

Description

Power schedule

Set a recurring schedule to automatically power on and power off the display at specific times during the week. For details, see Setting a power schedule.

Log export

Export the system logs for monitoring and troubleshooting. For details, see Exporting system logs.

USB cloning

Export the display settings to a USB drive so they can be cloned to other displays of the same model. For details, see the following topics:

Google Play app filters

When this setting is enabled, users are able to access more apps on the Google Play Store.

System update

Manually update the BenQ signage firmware. For details, see Updating the firmware.

About

View device details including the device name, model, serial number, and firmware version.

Connecting to the internet

Method

Steps

Ethernet

  1. Ensure that the Ethernet cable is connected to the display.
    For details, see Connections.
  2. Open the Settings menu.
  3. Select Advanced → Network & internet.
    The Network & Internet menu appears.
  4. Select Ethernet.
  5. Enable the Ethernet connection.

Wi-Fi

  1. Ensure that a Wi-Fi adapter is connected to the display.
    For details, see Adapters.
  2. Open the Settings menu.
  3. Select Advanced → Network & internet.
    The Network & Internet menu appears.
  4. Select Internet.
  5. Enable Wi-Fi.
    The list of available networks appears on screen.
  6. Select a network. 
  7. Enter the Wi-Fi password.

Configuring proxy settings

  1. Ensure that the display is connected to a local area network.
    For details, see Connecting to the internet.
  2. Open the Settings menu.
  3. Select Advanced > Network & internet.
    The Network & Internet menu appears.
  4. Select Ethernet.
  5. Configure any of the following settings:
    • DHCP or Static IP
      • IP address: Enter a fixed IP address.
      • Default gateway: Enter the IP address of the default gateway.
      • Netmask: Enter the netmask to subdivide the IP address.
      • DNS 1: Enter an IP address for the primary DNS server.
      • DNS 2: Enter an IP address for the secondary DNS server.
    • Proxy settings
      • Proxy: Select between None, Manual, and Proxy Auto-Config.
      • Proxy hostname: Enter a host name for the proxy.
      • Proxy port: Specify the port to use.
      • Bypass proxy for: Specify one or more addresses.

Installing a Wi-Fi certificate

 
  1. Ensure that the display is connected to a Wi-Fi network.
    For details, see Connecting to the internet.
  2. Open the Settings menu.
  3. Select Advanced → Network & internet.
    The Network & Internet menu appears.
  4. Select Internet.
  5. Scroll to the bottom of the screen, and then select Network preferences.
  6. Select Install certificates.
    The Android file browser appears.
  7. Select  and then locate the Wi-Fi certificate file.
  8. Select the file, and then enter a name for the certificate.
  9. Select OK.

Configuring language settings

  1. Open the Settings menu.
  2. Select Advanced → System.
    The System menu appears.
  3. Select Languages & input.
  4. Perform one or more of the following actions:

Action

Steps

Change the display language

  1. Select Languages.
  2. Select a language from the list.

 

Tip

Select Add a language to add a language to the list.

Set the language for each app

  1. Select App Languages.
  2. Select an app from the list.
  3. Select a language from the list.

Setting the display time

  1. Open the Settings menu.
  2. Select Advanced → System.
    The System menu appears.
  3. Select Date & time.
  4. Perform one or more of the following actions:

Set the time

Steps

Automatic

Enable Set time automatically.

 

Manual

  1. Disable Set time automatically.
  2. Select Date.
  3. Specify the date, and then select OK.
  4. Select Time.
  5. Specify the time, and then select OK.

Set the time zone

Steps

Automatic

  1. Enable Set time zone automatically.
  2. Optional: Enable Use location to set time zone.

 

Manual

  1. Disable Set time zone automatically.
  2. Select Time zone.
  3. Select a region and a time zone.

Set the time format

Steps

Automatic

Enable Use locale default.

Manual

  1. Disable Use locale default.
  2. Enable or disable Use 24-hour format.

Performing a factory reset

Warning

Performing a factory reset erases all data from the display and restores all the original device settings. Make sure to back up all important files, settings, and data before proceeding with the following steps.

  1. Open the Settings menu.
  2. Select Advanced > System. The System menu appears.
  3. Select Reset options.
  4. Select Erase all data (factory reset).
  5. Select Erase all data.

Configuring the display locks

  1. Open the Settings menu.
  2. Select Advanced → Display locks.
  3. Enable or disable any of the following locks:

Menu item

Description

Remote control lock

Prevent users from using the remote control with the display.

Tip

In case all locks are enabled, press and hold the MENU button on the remote control for five seconds to disable them.

Enabling the InstaShare Button mode

  1. Open the Settings menu.
  2. Select Advanced.
  3. Enable InstaShare Button mode.
  4. Select Restart.
    The display restarts and adds InstaShare Button as an input source in the Connection settings menu.

Setting the default microphone

  1. Open the Settings menu.
  2. Select Advanced > Accessories.
  3. Under Microphone, select one of the following options:

Menu item

Description

Auto

When a new external microphone is connected to the display, it is automatically set as the default microphone.

Disabled

The microphone functionality is disabled.

Other

All external microphones connected to the display appear in the drop-down list. Select a microphone to use it as the default.

Setting the default camera

  1. Open the Settings menu.
  2. Select Advanced > Accessories.
  3. Under Webcam, select one of the following options.

Menu item

Description

Disabled

The camera functionality is disabled.

Other

The microphone functionality is disabled.

Configuring startup and shutdown settings

  1. Open the Settings menu.
  2. Select Advanced > Startup settings
  3. Configure any of the following settings:

Menu item

Description

Startup source

The camera functionality is disabled.

Wake-on-LAN

When this setting is enabled, administrators can remotely power on the display through the local area network (LAN).

Standby after startup

When this setting is enabled, the display enters sleep mode after the display is powered on.

Source wake up

When this setting is enabled and the display is powered off, it automatically powers on the display when a user connects an external input source.

Power switch

Select the default power-on behavior of a powered-off display once it is connected to a power source.

  • Off: Keep the display powered off.
  • On: Automatically power on the display.
  • Last: Remember the last power-on status and apply that to the display.

Power off reminder

When this setting is enabled, the power off countdown appears before the display powers off. This only applies to when the display is following a power schedule or power off timer.

Configuring power off and sleep settings

  1. Open the Settings menu.
  2. Select Advanced > Power & sleep.
  3. Set the power off timer.
  4. Set the sleep timer.

Setting a power schedule

Important

  • You can add up to 7 schedule for a single display.
  • Make sure to check for conflicts when setting a schedule. If there are two or more overlapping power schedules, the display will apply all of them.
  1. Open the Settings menu.
  2. Select Advanced > Power schedule.
  3. Select a weekday.
  4. Set the startup and shutdown times.
  5. Select a startup source.
  6. Select Save.
    The schedule is added to the list and is enabled by default.

Exporting system logs

  1. Connect a USB drive to the display.
  2. Open the Settings menu.
  3. Select Advanced > Log export.
  4. Select your USB drive as the output directory.
  5. The system logs are exported to a "benq" folder in the USB drive.

Updating the firmware

Warning

  • The firmware update requires a system restart. Make sure to save all important data before proceeding.
  • The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
  1. Open the Settings menu.
  2. Select Advanced > System update.
  3. Select Update system.
    The system downloads and updates the firmware and then restarts automatically.

Exporting display settings (Available by 2025 Q2)

  1. Connect a USB drive to the display.
  2. Open the Settings menu.
  3. Select Advanced > USB cloning > Export settings.
    A confirmation message appears.
  4. Select OK.
  5. The settings are exported as "benq/Settings.json" to the USB drive.

Importing display settings

  1. Connect the USB drive containing the settings file to the display.
  2. Open the Settings menu.
  3. Select Advanced > USB cloning > Import settings.
    The file selection window appears.
  4. Select the settings file, and then select OK.
    The display imports the settings.
  5. Restart the display.

Android Settings

The Android settings menu combines all the miscellaneous device settings including factory reset, network and internet, Bluetooth connections, and app permissions. There are two ways to access the Android settings menu:

  • Taskbar: Select  on the taskbar, and then select Settings .
  • Remote control: Press the ALL APPS button, and then select Settings .

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