X-Sign 3.0 Update - November 12, 2024, 12:00 a.m. (UTC+8).

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Product support

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model. 

Notice for EU customers

  • The dismantling information is also available on the product's Downloads page. The document is provided to give customers clear repairing and recycling instructions in compliance with Commission Regulation (EU) 2019/2021. If you cannot find this information on the website, contact your local customer service representative.
  • For products that are within the warranty period, contact your local customer service representative.
  • For out-of-warranty products, BenQ recommends going to a qualified service personnel and obtaining repair parts from BenQ to ensure compatibility.

Important

Do not attempt to disassemble the product yourself unless you are fully aware of the consequences. If you cannot find the dismantling information on your product, contact your local customer service representative for assistance.