1. Can I connect dual monitors to an M1/M2/M3/M4 MacBook Air?
M1 and M2 MacBook Air only support one external display by default. M3 MacBook Air can support dual monitors only if you close the laptop lid. Only the M4 MacBook Air supports dual external monitors.
2. I connect my MacBook with dual monitors, but only one works. What’s wrong?
Here’s what you can check:
1. Check if your MacBook model supports dual monitors
Not all MacBooks support more than one external display. For example, MacBook Air models with M1 or M2 chips only support one monitor.
2. Make sure you’re using a USB-C (DP Alt Mode) or Thunderbolt cable
Some cables only support charging or data. You’ll need a proper Thunderbolt or video-capable USB-C cable for monitor output.
3. Double-check your connection ports
Confirm that you’re plugging into the correct Thunderbolt/USB-C ports on your MacBook, and into the right input ports on your monitors.
4. Still not working?
Reach out to a BenQ Specialist. We’re happy to help you figure it out.