Application
This function is only working with Windows PC/Laptop which is designed with and has PgUP and PgDn keys. HDMI (designed with MHL function) and USB Mini-B connection are required from the projector to your Windows PC/Laptop.
Learn moreSpecification
The maximum distance supported by the wired remote control is 10 meters.
Learn moreExplanation
Regarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
Further Query
The maximum distance supported by the wired remote control is 10 meters.
Learn moreBoth the reflected sunlight that enters the camera module and the direct sunlight on the white board may cause the cursor to look shivering. It is suggested to contact white board dealers to add an anti-reflection film to the white board. The issue will be improved significantly.
Learn moreThe PointWrite driver will not be activated until it detects the camera module. After installing PointWrite driver, do not activate it until a camera module is connected to the computer. After the camera module is detected, PointWrite driver will be activated.
Learn morePlease check the following settings to correct this issue.
Regarding the CEC (Consumer Electronics Control) functionality on BenQ projectors. We understand your expectation for full bi-directional CEC support. However, after careful consideration of usage scenarios, we have designed our projector to limit CEC control to one-way communication.
This approach helps avoid unintended behaviors such as powering on all connected source devices simultaneously when the projector sends a CEC power-on command. In certain setups, this could cause user inconvenience or confusion. Additionally, it is important to note that not all source devices respond consistently to CEC commands—some may ignore power-on signals altogether.
We truly appreciate your understanding, and we will continue to work on the possible implementation of bi-directional CEC features in future updates and models. Should you have any further questions or suggestions, please feel free to reach out.
This function is only working with Windows PC/Laptop which is designed with and has PgUP and PgDn keys. HDMI (designed with MHL function) and USB Mini-B connection are required from the projector to your Windows PC/Laptop.
Learn more