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Interactive Projector with Ultra Short Throw, XGA | MX863UST

Delivering Tomorrow’s Education Solutions Today

Application

Can I control the BenQ projector with a remote control designed by other manufacturers?
Yes. When setting the remote control, please input the [custom code + IR code] or [IR code + custom code] based on the instruction on the remote control. The custom code for BenQ is 0X30. For IR code, please refer to the user manual.
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution

What is the function of "QUICK INSTALL" key of the remote control?
The "QUICK INSTALL" key on the remote control is for quickly accessing to installation-related functions in OSD. When pressing "QUICK INSTALL" key on the remote control, "QUICK INSTALL MENU" will pop up on the screen which for user to quickly set "projector installation", "Test Patten" and "2D keystone".
What is the suggested limit value of keystone adjustment when the projector is connected to PointWrite-PW21U?
If you overly calibrate the distorted image, it may impact the interactive performance. In order to ensure the optimal writing accuracy, please limit the keystone range within ±1 steps.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How to replace the projector lamp and reset the lamp timer?
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more

Specification

Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.
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The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?

Explanation

What could "Corner Fit" do for me?
Corner Fit is a flexible and convenient way to correct picture dimensions by adjusting each corner of an image independently.
Learn more

Further Query

Which types of BenQ projectors require a power cycling process?
For BenQ projectors designed for general home entertainment and business use, we recommend powering off the projector for 2-3 minutes after every 12 hours of constant use for longer lasting reliability and maximized projector lifespan. BenQ professional projectors designed with corresponding industrial standards can be used continuously for more than 12 hours and do not require a power cycling process as our home and general-use business projectors do. If you have any questions, please contact your local BenQ customer care team for further assistance. Thank you.
Learn more
The Wired remote port is used to connect to a wired remote control. What is the maximum distance supported by the wired remote control?
My remote control is not working. What can be done to fix it?
Please follow below steps for troubleshooting:
(1) Check if the remote receiver is turned off by accident in OSD. It should be turned to Front/Top/Front+Top.
(2) Check if the batteries are out of power. Replace both of the batteries with new ones.
(3) Make sure you are not too far away from the projector. Stand within 7 meters from the projector.
(4) Remove the obstacles between the remote control and projector.
For demo, please refer to the tutorial video
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How can I avoid the DLP Link signal getting lost sync when watching the Blue-Ray 3D video?
What could "Corner Fit" do for me?
Corner Fit is a flexible and convenient way to correct picture dimensions by adjusting each corner of an image independently.
Learn more
Can I control the BenQ projector with a remote control designed by other manufacturers?
Yes. When setting the remote control, please input the [custom code + IR code] or [IR code + custom code] based on the instruction on the remote control. The custom code for BenQ is 0X30. For IR code, please refer to the user manual.
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution

What is the function of "QUICK INSTALL" key of the remote control?
The "QUICK INSTALL" key on the remote control is for quickly accessing to installation-related functions in OSD. When pressing "QUICK INSTALL" key on the remote control, "QUICK INSTALL MENU" will pop up on the screen which for user to quickly set "projector installation", "Test Patten" and "2D keystone".
What is the suggested limit value of keystone adjustment when the projector is connected to PointWrite-PW21U?
If you overly calibrate the distorted image, it may impact the interactive performance. In order to ensure the optimal writing accuracy, please limit the keystone range within ±1 steps.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How to replace the projector lamp and reset the lamp timer?
How do I clean my projector lens?
It is normal to have some dust on the lens surface. Please refer to the below video for a guide to cleaning your projector's lens.
Learn more