Can I control the BenQ projector with a remote control designed by other manufacturers?
Yes. When setting the remote control, please input the [custom code + IR code] or [IR code + custom code] based on the instruction on the remote control.
The custom code for BenQ is 0X30. For IR code, please refer to the user manual.
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
Could I connect my iPhone to MHL port of projector to project documents, photos, videos and any other contents in iPhone to screen by mirroring?
iPhone does not support MHL. Nevertheless, Our projector combines MHL & HDMI in the same port. You still could project the contents in iPhone via HDMI without problem.
Could projector support other RF Dongle?
Projector supports BenQ WDRT8192 wireless dongle only. Please do not use other brands of RF Dongle.
Could USB reader support HDD?
No, the USB reader could not support HDD.
May I hot plug wireless dongle? Hot plug means to plug or unplug the wireless dongle when projector is powered on.
No, projector does not support "Hot plugging" and may impact the network function. If projector operates abnormally after hot plugging, please re-boot the projector.
May I know the storage limit on the USB flash drive?
The storage limit on the USB flash drive is 64GB.
May I use USB reader to charge my cell phone or portable device?
Sorry, the USB reader could not be used as charger.
Why does projector not turn on successfully via LAN?
Please check if you follow the steps of network standby setting mentioned in user manual especially below two steps. Monitor out or audio pass through need to be activated is due to that more power are required by projector's Lan IC.
(1) Set "Network standby" to "ON"
(2) Set "Monitor out" or "Audio Pass Through" to "on"
Why is corner fit greyed out in OSD?
The function is not available when there is no input signal. If you wish to use this function when there is no input signal, please active Test Pattern first. (OSD> Display> Test Pattern)
Why projector could not wake on Lan?
Projector will initiate a self-security mechanism from full power stand-by mode to low power stand-by mode when the environment temperature is over 40 degrees. As a result, the projector's "Wake On LAN" function will be limited. Please manually turn on the projector.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.
Does the projector support change slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
How to replace the projector lamp and reset the lamp timer?
How do I clean my projector lens?
It is normal to have some dust on the lens surface.
Please refer to the below video for a guide to cleaning your projector's lens.