Can I control the BenQ projector with a remote control designed by other manufacturers?
Yes. When setting the remote control, please input the [custom code + IR code] or [IR code + custom code] based on the instruction on the remote control.
The custom code for BenQ is 0X30. For IR code, please refer to the user manual.
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
After "Reminder Message" option is switched off in OSD, the following messages will stop being displayed:
- All signal searching…
- No signal
- (Source) Source searching…
- (Source) Source detected
- Auto adjusting…
- Signal status(Source information menu)
- ECO BLANK/No source detected
- Out of range
- Best resolution
How to use 3D sync out connector?
There are two types of 3D sync out connectors. For the steps to use 3D sync out connectors, please refer to the tutorial video.
Is it normal that the power LED flashes orange for around 10 seconds then becomes solid red, after the projector is turned on?
Yes, it is normal. When network standby mode is enabled, the power LED will flash until the power supply becomes stable.
In OSD display, there is pincushion/ barrel option. May I know what is it?
When you select pincushion/barrel in OSD, then press direction key, you will see the image to become pincushion or barrel.
When you press right key (value>0), the image will be in barrel shape.
When you press left key (value<0), the image will be in pincushion shape.
How do I clean my projector lens?
Please refer to the below video for a guide to cleaning your projector's lens.
How do I mute the projector?
The projector can be muted using one of the following settings -
1. OSD > System setup > audio settings > mute
2.. Mute key on remote
The mute function will reset to default (Off) when the projector is restarted, which means audio will be on.
Therefore, if you wish to mute the projector permanently, please turn the audio volume down to 0. Volume levels do not reset for power cycles or restarts.