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SW2700PT 27 inch 2K Adobe RGB PhotoVue Photographer Monitor
Relive the Moment with AQCOLOR Tech
Application
Can I use X-Rite ColorMunki to calibrate the SW monitors?
Yes, X-Rite ColorMunki can be used for hardware calibration on SW monitors.
Learn more
My BenQ monitor doesn’t support USB-C. Can it connect to an M1/M2 MacBook® via a Thunderbolt 3/4 (USB-C) to DisplayPort or HDMI adapter?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
Specification
What is the difference between PM (Palette Master) and PME (Palette Master Element)?
1. PM (Palette Master): Applies to PV270 only and supports X-rite calibrators only based on a co-development program between BenQ and X-Rite Inc.
2. PME (Palette Master Element): Applies to the SW series and part of the PV series and supports X-rite as well as Datacolor Spyder calibrators.
Are all BenQ monitors or only certain models mercury free?
All BenQ LED monitors are mercury free.
Explanation
What should I do when my sensor is not recognized by the OS?
Please perform the following steps to fix the issue:
(1) Connect the sensor to another USB hub and re-start Palette Master Element.
(2) Reboot the OS.
(3) Install the latest version of Palette Master Element.
(1) Connect the sensor to another USB hub and re-start Palette Master Element.
(2) Reboot the OS.
(3) Install the latest version of Palette Master Element.
Why do colours in websites look overly vivid with my SW monitor?
Colors of websites are usually defined by sRGB (Standard RGB) color space with limited color range. However, SW monitors are capable of displaying extended color range to match the actual colors in nature. Therefore, if the original image or content is set to sRGB color space, it will be displayed more vividly on SW monitors. Users can switch to sRGB color mode on SW monitors to show images with sRGB color space.
Further Query
What is the difference between PM (Palette Master) and PME (Palette Master Element)?
1. PM (Palette Master): Applies to PV270 only and supports X-rite calibrators only based on a co-development program between BenQ and X-Rite Inc.
2. PME (Palette Master Element): Applies to the SW series and part of the PV series and supports X-rite as well as Datacolor Spyder calibrators.
Are all BenQ monitors or only certain models mercury free?
All BenQ LED monitors are mercury free.
No image is displayed when I connect the signal cable. Why?
Suggestion:
Step 1: Please manually choose the correct input source from the monitor's OSD menu.
Step 2: If step 1 doesn’t work, please use another cable and select the correct input source from the monitor's OSD menu again.
Step 3: If the monitor still doesn’t work properly after Step 1 and 2, please use another PC/NB or signal cable and change the OSD input source accordingly. If the monitor can work normally, the symptom of no images most likely arises from your graphics card. Please contact your graphics card service center for further support and help.
Step 4: If the monitor still doesn’t work after all above steps, please contact BenQ service center for further assistance.
Step 1: Please manually choose the correct input source from the monitor's OSD menu.
Step 2: If step 1 doesn’t work, please use another cable and select the correct input source from the monitor's OSD menu again.
Step 3: If the monitor still doesn’t work properly after Step 1 and 2, please use another PC/NB or signal cable and change the OSD input source accordingly. If the monitor can work normally, the symptom of no images most likely arises from your graphics card. Please contact your graphics card service center for further support and help.
Step 4: If the monitor still doesn’t work after all above steps, please contact BenQ service center for further assistance.
What should I do when my sensor is not recognized by the OS?
Please perform the following steps to fix the issue:
(1) Connect the sensor to another USB hub and re-start Palette Master Element.
(2) Reboot the OS.
(3) Install the latest version of Palette Master Element.
(1) Connect the sensor to another USB hub and re-start Palette Master Element.
(2) Reboot the OS.
(3) Install the latest version of Palette Master Element.
Why do colours in websites look overly vivid with my SW monitor?
Colors of websites are usually defined by sRGB (Standard RGB) color space with limited color range. However, SW monitors are capable of displaying extended color range to match the actual colors in nature. Therefore, if the original image or content is set to sRGB color space, it will be displayed more vividly on SW monitors. Users can switch to sRGB color mode on SW monitors to show images with sRGB color space.
Can I use X-Rite ColorMunki to calibrate the SW monitors?
Yes, X-Rite ColorMunki can be used for hardware calibration on SW monitors.
Learn more
My BenQ monitor doesn’t support USB-C. Can it connect to an M1/M2 MacBook® via a Thunderbolt 3/4 (USB-C) to DisplayPort or HDMI adapter?
How can I connect a Mac® M1/M2 to BenQ monitors?
Are BenQ monitors compatible with Apple Mac M1/M2?
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