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AMS (Account Management System)

Conveniently load and access your account and cloud storage from any BenQ display.

Application

How do I unbind the IFP from AMS?
The IFP must be unbound from AMS first before it can be bound to another account. Please follow the demo video on how to unbind the IFP.
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How do I bind the IFP to AMS?
The IFP must be bound to the AMS first in order to access a personal account. Please follow the demo video on how to bind the IFP.
Learn More
How can I link/unlink an AMS (Account Management System) account from cloud storage like Google Drive, Dropbox, or One Drive?
With BenQ AMS, users only have to log into their cloud storage accounts once during setup/account creation, and can then start accessing data without having to login ever again on the IFP (Interactive Flat Panel). AMS automatically sets permissions for personal and network folders, providing another way for users to easily find and organize their data. AMS makes accessing various storage spaces more secure and easily accessible.
Please refer to the below tutorial for the setup:
Learn More
How to bind/unbind with BenQ Service (DMS, AMS and Broadcast)?
BenQ provides Device Management Solution (DMS), Account Management Solution (AMS) and X-Sign Broadcast for BenQ public display products. This video will guide you how to bind and unbind the service from the device.
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How can I add a SAMBA server to AMS Files?
Please follow our demo video on how to add a SAMBA server to AMS Files. The video can be found here:
Learn More
How can I copy specific files and upload them to a cloud drive with AMS Files?
We have a demo video explaining how to select files, copy them, and upload these files to the cloud. View the video here:
Learn More
How to access cloud storage files via AMS
How to add a network drive to AMS
How to link a cloud storage account to AMS
How to unlink a cloud storage account from AMS
How to enable AMS on the display
How to bind the NFC card to the BenQ Account Management System (AMS) accouont?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind the NFC card to the AMS account.
Learn More
How to bind your display to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind your displays to the AMS account.
Learn More
How to add a corporate network drive to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to add a corporate network drive to the AMS account.
Learn More
How to access your cloud storage in BenQ Account Management System (AMS)?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to access your cloud storage in AMS.
Learn More

Further Query

Why can't I pair my IAM (Identity and Access Management) account with AMS (Account Management System), DMS (Device Management Solution), or X-Sign Broadcast?
Currently, AMS, DMS, and X-Sign Broadcast may all only be paired to one unified IAM admin account. If different IAM admin accounts are used, pairing will fail. For example, if DMS is paired already to an IAM account, you won't be able to pair AMS or X-Sign Broadcast with a new IAM account unless other BenQ services (EX: DMS) are deleted. In essence, AMS, DMS, and X-Sign go together with one IAM account and all need to be unpaired to switch IAM account association.
If you would like to pair software with a new IAM account, please delete the devices in associated BenQ services (DMS, AMS, Broadcast) from the corresponding web site. If other BenQ services are deleted but still encounter a pairing issue, please record the MAC address and contact your local BenQ service center for further assistance.
Why can't my device be bound to another admin account and is still showing as bound to the previous admin account?
(1) Login to your AMS Web using the admin account, then find the IFP and remove it.
(2) Login to your DMS Cloud with the admin account, then find the IFP and remove it.
(3) Do a factory reset on the IFP.
(4) Re-bind the IFP with the DMS Client app.
(5) Add the IFP to the AMS service again.
(6) Enable the AMS service on the IFP.

What should I do if I added my IFP to the X-Sign broadcast again but X-Sign Broadcast had already been bound?
(1) Log in to X-Sign broadcast with your admin account and find the IFP to update it to the latest version (V2.3).
(2) Delete the duplicate IFP that shows as online.
(3) The offline IFP will go online and take effect, and the cross-service binding mechanism will activate as well.

Why is my device still showing as "offline" after updating to X-Sign Broadcast V2.3?
(1) Log in to X-Sign Broadcast with your admin account and find the IFP then remove it.
(2) Log in to DMS Cloud with your admin account, find the IFP and remove it.
(3) Re-bind the IFP with the DMS Client app.

How do I unbind the IFP from AMS?
The IFP must be unbound from AMS first before it can be bound to another account. Please follow the demo video on how to unbind the IFP.
Learn More
How do I bind the IFP to AMS?
The IFP must be bound to the AMS first in order to access a personal account. Please follow the demo video on how to bind the IFP.
Learn More
How can I link/unlink an AMS (Account Management System) account from cloud storage like Google Drive, Dropbox, or One Drive?
With BenQ AMS, users only have to log into their cloud storage accounts once during setup/account creation, and can then start accessing data without having to login ever again on the IFP (Interactive Flat Panel). AMS automatically sets permissions for personal and network folders, providing another way for users to easily find and organize their data. AMS makes accessing various storage spaces more secure and easily accessible.
Please refer to the below tutorial for the setup:
Learn More
How to bind/unbind with BenQ Service (DMS, AMS and Broadcast)?
BenQ provides Device Management Solution (DMS), Account Management Solution (AMS) and X-Sign Broadcast for BenQ public display products. This video will guide you how to bind and unbind the service from the device.
Learn More
How can I add a SAMBA server to AMS Files?
Please follow our demo video on how to add a SAMBA server to AMS Files. The video can be found here:
Learn More
How can I copy specific files and upload them to a cloud drive with AMS Files?
We have a demo video explaining how to select files, copy them, and upload these files to the cloud. View the video here:
Learn More
How to access cloud storage files via AMS
How to add a network drive to AMS
How to link a cloud storage account to AMS
How to unlink a cloud storage account from AMS
How to enable AMS on the display
How to bind the NFC card to the BenQ Account Management System (AMS) accouont?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind the NFC card to the AMS account.
Learn More
How to bind your display to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to bind your displays to the AMS account.
Learn More
How to add a corporate network drive to the BenQ Account Management System (AMS) account?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to add a corporate network drive to the AMS account.
Learn More
How to access your cloud storage in BenQ Account Management System (AMS)?
To make it more convenient for users to access and manage their files and personal device environment, BenQ releases Account Management System (AMS) to make it easier for users to access and manage files as well as accounts.
This video will guide you on how to access your cloud storage in AMS.
Learn More