TK700STi FAQ | BenQ Hong Kong

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences.

Cookie Setting Find More

World’s First 4K HDR Gaming Projector 4K @ 60Hz 16ms | TK700STi

Back to Product

Search for questions

Search

What was updated with system version 00.02.00.16 (Android 10) and how can I get it?

How can I pair the BenQ QS01 Android TV stick with its remote?

How can I setup ARC and eARC on a BenQ projector?

Can I play Google Stadia games on the Android TV dongle?

There's no audio output from my speakers when connected to the projector using ARC/eARC on projector. How can I fix this?

How can I delete or force stop apps on Android TV?

How to check the battery level of the connected remote on Android TV?

How to rename the remote control associated with my Android TV stick?

How to change the resolution input from my Android TV?

I can use BenQ Smart Control with a smartphone hotspot, but doesn't work with regular Wi-Fi. What can I do about that?

How can I fix the green screen that appears together with the BenQ logo when turning the device on?

When I connect my projector with a Bluetooth speaker, there is a lip sync problem. How can I fix it?

How can I reboot the Android TV dongle?

How can I change the device name for the Android TV dongle?

Does the Android TV dongle support Fast Roaming?

I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?

How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?

Is Xbox Series X compatible with BenQ projectors?

Can I connect Chromecast, Amazon Fire, Roku, or Apple TV to the HDMI port for BenQ Android TV dongle?

How do I check the MAC address of my Android TV dongle?

How to pair and unpair a Bluetooth accessory?

How can I confirm the system version for my Android TV and Android TV dongle?

How do I factory reset the Android TV dongle?

What is the projector's latency?

How do I enable hotspot on an Android TV dongle for iOS and MacOS devices to enable wireless projection?

How can I remove installed apps?

Can I control an Android TV dongle with Amazon Alexa?

Can I power off only the Android TV dongle?

How can I re-pair my Remote Control to the Android TV dongle if they become disconnected?

Can I use Google Assistant?

Can I use Google Voice search?

Can I control projectors through the Android TV dongle using voice control?

Can I control my projector with a mobile phone?

How can I experience smooth wireless casting with the Android TV dongle?

What media platform does the Android TV dongle support?

What can I do if my Android TV dongle's internal storage is nearly full?

Why some apps are not available in my Play Store?

How can I screen mirror from a Windows/MacOS desktop with an Android TV dongle?

How can I use the BenQ Smart control app?

Can I use the PlayStation 5 (PS5) with BenQ projectors?

There's no sound when I change audio to 5.1 channel or other sound settings on Android TV dongle. How can I fix that?

Does the Android TV dongle support WPA3?

Can I use my projector to watch Netflix?

What is the maximum resolution supported by the Android TV dongle when mirroring from Android and iOS devices?

What is the maximum resolution supported by Chrome browser via the Android TV dongle?

How can I mirror iOS devices with the BenQ Android TV dongle?

How can I mirror Android devices with the BenQ Android TV dongle?

How to install Apps Manager on QS01 dongle?

How to install Android TV dongle?

The picture is flickering very strongly when GameMaestro mode is activated. How can I fix it?

GameMaestro mode is disabled when I try to adjust keystone and aspect ratio. Is that normal?

Does the projector support HDR for media casting via Google Chrome?

Can I get 1080p@120Hz refresh rate on PlayStation 5 (PS5) with a BenQ projector?

The image is kind of bluish or greenish when watching Dolby Vision content. How can I fix that?

How can I update the Android TV dongle firmware?

Several buttons on the Android TV dongle's remote control are not working when I connect it to other BenQ projectors. How can I fix that?

How does Fast Mode work for gaming?

May I know which game consoles the projector supports?

I can hear sound, but the screen always goes blank when connecting my mobile device to the projector using a cable or adapter and trying to stream content from Netflix, Disney+, Hulu, and others. How can I fix this?

The projector does not detect 4K, how can I fix this?

How do I plug the SPDIF audio cable into the SPDIF connector?

Is there a projector that supports Blu-ray 3D movie viewing with Passive Polarized Glasses, like on my TV?

What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?

How can I fix the image curve that appears in the top part of the projected image?

How to resolve the message "Out of Range" or "No signal" displayed on a blank screen when connecting the projector to input source devices?

What is the Maximum length of HDMI cable I can use?

What is keystone correction?

How long is the suggested working time for models which light source is UHP lamp?

How many pairs of 3D glasses can BenQ projectors sync with at once?

For projectors that use an anamorphic lens, there are Anamorphic 2.4:1/Anamorphic 16:9 options in the Aspect Ratio setting. May I know what they are for?

How do I mute the projector?

Why can’t I use a QR code to log in to the AMS system when the projector is turned on?

投影機為什麼無法檢測到3D信號？

How do I clean my projector lens?

Which types of BenQ projectors require a power cycling process?

How should I choose a projection screen?

Does the projector support changing slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?

Can I change the projector lamp myself?

Can I control the BenQ projector with a remote control designed by other manufacturers?

Which reminder messages will stop being displayed after "Reminder Message" is switched off?

Which 3D glasses are recommended for BenQ projectors with 3D features?

Why does the projector not respond to any command when powering on or turning off?

What is LAN Web Control?

Why I cannot use PointDraw on my ChromeBook?

Please don't place the projector in any of the following environments.

How to clean the lens?

The lamp is not on but the fan remains running, what is happening?

Why the keystone value can not be saved after turning off the projector?

The eco mode is much darker than SmartEco mode. Is it normal?

Projection is rather blurry, what can I do?

TOP