Software & Driver
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Can I change the LED light source on my projector by myself?
What tripod can be used for the projector?
How can I do screen-mirroring on a smart projector?
Which media platforms and devices does the projector support?
When I connect my projector with a Bluetooth speaker, there is a lip sync problem. How can I fix it?
How can I play media files with the Chrome browser plugin when casting a Chrome browser tab from my computer?
Can I install apps on the projector? How do I do this?
Why the projection from the USB Type-C port is not working with my M1-equipped Apple device?
How can I use the BenQ Smart control app?
What is the maximum resolution supported by the Android TV dongle when mirroring from Android and iOS devices?
The YouTube app quits unexpectedly if I log in to my account. How can I fix this?
Does the projector support HDMI as the default input source once it's completely powered on?
How do I connect my Bluetooth speaker or headphones to my projector?
If streaming video doesn’t play smoothly through my 2.4Ghz wireless network or hot spot from mobile phone, what can I do to improve it?
When using Google cast, sometimes the service will randomly not be available for a short of period of time. How can I fix this?
How to project Netflix videos with Google Chrome Browser?
Can I use the projector to watch Netflix?
How to enable screen mirroring on GV1 for iPhone, Android phone, and computer device, etc?
I could not display the image from my computer to GV1 using a USB Type-C cable. What can be done to fix it?
The projector does not detect 4K, how can I fix this?
How do I plug the SPDIF audio cable into the SPDIF connector?
I cannot use the Android TV dongle's remote control to control Android TV system or my projector? How can I fix it?
Is there a projector that supports Blu-ray 3D movie viewing with Passive Polarized Glasses, like on my TV?
What can I do if my projection screen shrinks when Duplicate Mode is applied in Windows?
How can I fix the image curve that appears in the top part of the projected image?
How to resolve the message "Out of Range" or "No signal" displayed on a blank screen when connecting the projector to input source devices?
What is the Maximum length of HDMI cable I can use?
What is keystone correction?
How long is the suggested working time for models which light source is UHP lamp?
How many pairs of 3D glasses can BenQ projectors sync with at once?
For projectors that use an anamorphic lens, there are Anamorphic 2.4:1/Anamorphic 16:9 options in the Aspect Ratio setting. May I know what they are for?
How do I mute the projector?
Why can’t I use a QR code to log in to the AMS system when the projector is turned on?
How do I clean my projector lens?
Which types of BenQ projectors require a power cycling process?
How should I choose a projection screen?
Does the projector support changing slides on PowerPoint using a remote which emulates page up and page down commands for both Windows PC and MacOS?
Can I change the projector lamp myself?
Can I control the BenQ projector with a remote control designed by other manufacturers?
Which reminder messages will stop being displayed after "Reminder Message" is switched off?
Which 3D glasses are recommended for BenQ projectors with 3D features?
Why does the projector not respond to any command when powering on or turning off?
What is LAN Web Control?
Why I cannot use PointDraw on my ChromeBook?
Please don't place the projector in any of the following environments.
How to clean the lens?
The lamp is not on but the fan remains running, what is happening?
Why the keystone value can not be saved after turning off the projector?
The eco mode is much darker than SmartEco mode. Is it normal?
Projection is rather blurry, what can I do?