Cookie Setting

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences.

Cookie Setting Find More

SW240

Search for questions
/content/b2c/en-hk/support/downloads-faq/products/monitor/sw240/faq/jcr:content/par/faqsearch /content/b2c/en-hk/support/downloads-faq/products/monitor/sw240/faq /content/b2c/en-hk/support/downloads-faq/faq true /en-hk/support/downloads-faq/products/monitor/sw240/faq/_jcr_content/par/faqsearch.faqsubfilter.json All Search
Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? How to connect my keyboard/mouse to the monitor?
Why can't I use X-rite i1 Display Plus to calibrate my monitor via PMU (Palette Master Ultimate) software?
How can I set up macOS configuration before calibrating my monitor with Palette Master Ultimate (PMU)?
Why does an error message "No supported monitor connected" show when the connection between PMU and my BenQ monitor fails? How can I fix this?
Why the SW series of the BenQ monitor backlight is PWM (pulse width modulation) driven?
Can I open other application software when using Palette Master Element / Palette Master / Palette Master Ultimate to perform calibration?
Can I run Palette Master Ultimate on a virtual OS such as BootCamp, Parallels, or VMware?
Can I calibrate the monitor without using the shading hood?
My BenQ monitor doesn’t support USB-C. Can it connect to an M1/M2 MacBook® via a Thunderbolt 3/4 (USB-C) to DisplayPort or HDMI adapter?
Do I have to select ICC profile after selecting the calibration1, 2, or 3?
Why do flickering or color shifting only occur on my monitor when I use Photoshop?
How can I display pictures in 10-bit color?
What is IPS glow and how can I make it less visible?
The FTDI driver was not working when connection between PME and BenQ display failed. How do I fix it?
How can I adjust display settings in Mac OS for BenQ PD/SW series monitors?
Do all SW series and PD series monitors support the VESA Quick feature?
How to enable Auto Pivot on PD2720U and PD3220U?
Can I run Palette Master Element on a virtual OS, such as BootCamp, Parallels, or VMware?
Does Palette Master Element calibration software support both Windows and Mac OS?
How to set up custom White Point in Palette Master Element?
How often should I calibrate my monitor?
How long should I warm up the monitor before using it?
Can I change color settings after the calibration is done?
Can I adjust the brightness and luminance target with Palette Master Element?
What is Preset Calibration Mode used for?
What should I do when my sensor is not recognized by the OS?
How do I to load the correct ICC profile generated by Palette Master Element?
Why is the contrast ratio lower than the claimed value following the result of a measurement?
Why do colours in websites look overly vivid with my SW monitor?
Why can't Palette Master Element recognize the monitor when connecting to USB 3.0 port?
No image is displayed when I connect the signal cable. Why?
How long should monitor warm up before using?
Does Palette Master Element support any type of calibrator for calibration?
Is it possible to measure ambient light temperature with Palette Master?
What is the shading hood used for ?
Why contrast ratio is lower than claimed value after measurement?
Why do colors in websites look overly vivid with SW monitor?
Why there is a warning message when start to install Palette Master Element
Why there is no image when I connect the signal cable?
How to solve the no audio output from a BenQ monitor?
Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices?
What is the difference between PMU (Palette Master Ultimate) and PME (Palette Master Element)?
Are BenQ monitors compatible with Apple Mac M1/M2?
How can I connect a Mac® M1/M2 to BenQ monitors?
Do BenQ monitors work with Mac M1/M2?
How to Fix Mac® M1/M2 External Monitor Flicker?
What is the maximum ECO sensor detection range? Why does the ECO sensor on my monitor not work as intended?
What is image sticking and how to avoid or get rid of it?
What is backlight bleed or backlight leakage?
Why does my monitor have flickering?
What’s the best way to clean, disinfect, and sanitize my monitor?
Do I need to install the WHQL (Windows Hardware Quality Labs) driver in Windows for my BenQ monitor? Is there an updated version of the WHQL driver?
Does BenQ monitor use full-array LED lighting or edge-lit LED lighting?
Are all BenQ monitors or only certain models mercury free?
Are there any hazardous substances contained in the product? If so, in which part of the product? What are the ways to reduce any risk of exposure to hazardous substances while using the product?
Is there a protective film or plastic film was applied to my BenQ monitor screen that needs to be peeled off?
How to fix my monitor that did not take the input signal automatically?
Can a DVI cable carry audio?
Can LCD monitor be used at a 24 hours per day environment?
How come Windows or Mac detects the monitor as "BenQ LCD" instead of it's corresponding BenQ monitor model name?
What is M-book mode?
What is Reading mode?
How does Eco sensor work?
TOP