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Wireless projection using Chromecast built-in is not stable from Android smart phones. What can I do to fix this?

11-24-2023

Please follow the below steps.
1.Update QS02 Android TV dongle-installed apps to the latest versions:
   Google Play> Manage apps & games> Updates> Update all

2.Update the Google Home app on your Android smartphone to the latest
   version

3.Power cycle the projector

4.We suggest the projector and Android smartphone connect with 5GHz Wi-Fi
   to avoid 2.4GHz interference. It is suggested to have 10Mbps Wi-Fi
   throughput at minimum.

5.Open the Google Home app on your Android smartphone and start to cast

6.If the problem persists after the above steps, please perform a factory reset
   on the QS02 Android TV dongle and repeat the above steps

Applicable Models

QS02, GV31

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