How to setup BenQ display Pilot 2 and fix it not working issue

11-26-2025

For more information, refer to the video link below

1. Ensure the video cable is directly connected to your PC and the monitor

    without using a docking station. For Mac devices with M-series chips, some

    cannot sync with BenQ monitors via HDMI, so it’s recommended to use a

    Thunderbolt 3/4 (USB-C) or USB-C to DisplayPort cable when using Display

    Pilot/Display Pilot 2.

2. Ensure the DDC/CI in the monitor’s menu is enabled.

3. Double-click the .dmg file and Drag and Drop the icon of Display Pilot 2 to

    Applications for the installation.

Applicable Models

PD2705Q, PD2705U

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