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Plug and Play USB-C Wireless Presentation Device | InstaShow™ WDC10C
Relentless Innovation. Flawless Presentation InstaShow™ Plug & Play – Instant Wireless Meeting Solution
Application
Does the firmware version of transmit button and receiver host have to be the same?
It is necessary to keep transmit button and receiver host with the same firmware version. If not, the system to be crashed.
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Which mode should I select for fluent image playing when displaying content like video?
Please select "Video Mode".
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Which mode should I select for sharp image when displaying content like PPT?
Please select "Presentation Mode".
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How to check Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
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How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
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Specification
Does BenQ InstaShow support Windows extended mode?
Yes, BenQ InstaShow supports Windows extended mode.
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What is the maximum resolution supported by InstaShow?
The maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
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What kind of wireless does InstaShow use?
IEEE 802.11ac, 5GHz, 2T2R.
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What is the resolution displayed when InstaShow Host is waiting for connection?
The resolution displayed is 720p (1280x720) at 60Hz.
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Does BenQ InstaShow support Windows extended mode?
Yes, BenQ InstaShow supports Windows extended mode.
Learn More
What is the maximum resolution supported by InstaShow?
The maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
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What kind of wireless does InstaShow use?
IEEE 802.11ac, 5GHz, 2T2R.
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What is the resolution displayed when InstaShow Host is waiting for connection?
The resolution displayed is 720p (1280x720) at 60Hz.
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How to troubleshoot InstaShow Button that does not seem to connect to InstaShow Host.
Please follow the below steps to test if the InstaShow Button is faulty:
1. Power off the InstaShow Host
2. Connect the InstaShow Button to a USB 3.0 port of your PC or notebook computer.
Do not connect HDMI. Only connect to USB 3.0.
Please wait for a few seconds and note the LED indicator on the InstaShow Button.
- If LED indicator is flashing in red, it means the InstaShow Button is working normally. Thus, the issue may be a failed connection. Please refer to the troubleshooting section of the User Manual for more detail on how to deal with failed display.
- If LED indicator keeps solid red, it means the InstaShow Button is likely to be defective. Please contact a BenQ Authorised Service Provider for further assistance.
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How can I make sure whether it is safe when the device in use is hot?
The approved environment temperature range for WDC10 InstaShow/ InstaShow S in operation is 0~40 °C. The upper temperature limit of InstaShow/ InstaShow S TX and RX ambient is 95 °C.
When the environment temperature is 40 °C, the measured temperature of WDC10 RX should be under 63 °C and that of InstaShow/ InstaShow S TX should be under 51.2°C, according to the regulation compliance. Please refer to the user manual for the suggested temperature range for safe use.
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How to fix the screen that shows "HDMI Searching" when it's displaying laptop's image through InstaShow/InstaShow S?
Please check if the display of laptop has been set to "Extend screen" or "Duplicate screen".
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Does the firmware version of transmit button and receiver host have to be the same?
It is necessary to keep transmit button and receiver host with the same firmware version. If not, the system to be crashed.
Learn More
Which mode should I select for fluent image playing when displaying content like video?
Please select "Video Mode".
Learn More
Which mode should I select for sharp image when displaying content like PPT?
Please select "Presentation Mode".
Learn More
How to check Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn More
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
Learn More