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Why can't I download OTA (over the air) updates for X-Sign Player?

09-03-2020

If you've previously used OTA update for X-Sign Player and cancelled it during the download process, you will need to delete the previously downloaded file stored in the "Download" folder of your operating system prior to carrying out a new OTA update.

Applicable Models

BH2401, BH2801 , BH2801N, BH3501, BH3801 , BH3801N, BH3801D, IL430, IL490, IL550 , 43" Pantone® Validated Signage - SL4302K, 55" Pantone® Validated Signage - SL5502K, SL6502K, SL7502K, SL8502K, ST4301K, 43" 4K Smart Signage - ST4302, ST5501K, 55" 4K Smart Signage - ST5502, 65" 4K Smart Signage - ST6502, 75" 4K Smart Signage - ST7502, 86" 4K Smart Signage - ST8602, ST4301K, ST550K, SL490 , SL550 , SL6501 , X-Sign

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Why can't I download OTA (over the air) updates for X-Sign Player?

If you've previously used OTA update for X-Sign Player and cancelled it during the download process, you will need to delete the previously downloaded file stored in the "Download" folder of your operating system prior to carrying out a new OTA update.

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